Fixed Term Customer Services Representative

IMS Group; Hamilton; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Fixed-term contract

Full-time 40 hours

Hamilton location

Job summary

Post Haste Group is seeking a Fixed Term Customer Services Representative to join our Hamilton team. This full-time fixed-term role covers parental leave with a 40-hour work week from Monday, Tuesday, Thursday and Friday, based in Hamilton.

You will excel in customer service, possess strong communication, active listening, and problem-solving abilities, and thrive in a fast-paced environment with good computer literacy. Ongoing training provided.

Qualifications

• Strong communication and active listening are essential.
• Excellent time management and problem-solving skills required.
• Ability to think outside the square to get the job done.

Responsibilities

• Deliver outstanding customer service and handle inquiries from customers.
• Maintain accurate records and processes for orders and returns.
• Support the team with daily administrative tasks as required.

Skills

Communication

Active listening

Time management

Computer literacy

Problem solving

Outside-the-box thinking

Tools

MS Office

Job description

Fixed Term Customer Services Representative

Looking for an exciting new career in the freight industry?

Then look no further, your future is here

Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff alike. The Post Haste team are dedicated to providing all of our customers with an exceptional service and we pride ourselves in exceeding expectations and our friendly work environment.

To be successful in this role you will have strong communication, an active listener, excellent time management, good computer knowledge, problem solving skills and the ability to think outside the square to get the job done!

Enjoy being part of an elite crew who are wanting to succeed every day!

What we can offer is:

• A full-time fixed term position covering parental leave
• 40 hours per week
• Monday, Tuesday, Thursday and Friday
• Hamilton based
• Opportunity to grow and build a career

A full induction to our business will be provided, along with ongoing training and support.

All applicants will be required to provide proof of their eligibility to work in New Zealand and undertake pre-employment checks.

The Post Haste Group is a fantastic place to work, and we look forward to meeting with our potential new applicants.

If you apply for a role internally and are invited to interview – standard practice will see the recruiting manager contact the current manager as a courtesy.