Fixed Term Customer Services Representative

Shred-X; Hamilton; On-site; NZD 42,000 - 52,000; Full time

Job summary

Post Haste Group is seeking a Fixed Term Customer Services Representative in Hamilton. This full-time role covers parental leave, with 40 hours per week across Monday, Tuesday, Thursday and Friday. You will engage with customers, provide exceptional service and support our express parcel operations.

The ideal candidate demonstrates strong communication, attentive listening, and solid computer skills to help resolve inquiries efficiently.

Qualifications

• Strong communication and active listening skills.
• Excellent time management and problem-solving abilities.
• Good computer literacy and ability to think creatively.

Responsibilities

• Provide high-quality customer service to express parcel customers.
• Assist customers with inquiries and issues and escalate when needed.
• Support seamless delivery processes and maintain accurate records.

Skills

Communication

Active listening

Time management

Computer literacy

Problem solving

Creative thinking

Job description

Fixed Term Customer Services Representative

Looking for an exciting new career in the freight industry?

Then look no further, your future is here

Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff alike. The Post Haste team are dedicated to providing all of our customers with an exceptional service and we pride ourselves in exceeding expectations and our friendly work environment.

To be successful in this role you will have strong communication, an active listener, excellent time management, good computer knowledge, problem solving skills and the ability to think outside the square to get the job done!

Enjoy being part of an elite crew who are wanting to succeed every day!

What we can offer is:

• A full-time fixed term position covering parental leave
• 40 hours per week
• Monday, Tuesday, Thursday and Friday
• Hamilton based
• Opportunity to grow and build a career

A full induction to our business will be provided, along with ongoing training and support.

All applicants will be required to provide proof of their eligibility to work in New Zealand and undertake pre-employment checks.

The Post Haste Group is a fantastic place to work, and we look forward to meeting with our potential new applicants.

If you apply for a role internally and are invited to interview – standard practice will see the recruiting manager contact the current manager as a courtesy.