Customer Service Officer

Vehicle Inspection NZ; Palmerston North; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration package

Free life and trauma cover

WoF inspections and uniforms

Discounted health insurance

Birthday day off

Job summary

VINZ in Palmerston North is seeking a Customer Service Officer to join our team at the Vehicle Testing Station. You will handle front-line customer service, data entry and administrative tasks with accuracy and a customer-first mindset.

You bring 3+ years of admin and some general accounts experience, plus sound computing skills. Experience with the NZTA MVR system is a plus; training will be provided and a supportive team culture awaits.

Qualifications

• 3+ years of administrative and some general accounts experience.
• Customer-first approach with strong communication skills.
• Sound computing skills and data entry ability.

Responsibilities

• Provide front-line customer service at VINZ Palmerston North.
• Perform data entry and support administrative tasks.
• Assist with accounts related tasks and documentation.
• Work collaboratively within a friendly team environment.

Skills

Customer service

Administrative experience

Accounts experience

Data entry

Attention to detail

NZTA MVR system

Computing skills

Tools

NZTA MVR system

Job description

See more about the role below, including the responsibilities and skills we are looking for.

Customer Service Officer - Palmerston North

Palmerston North, New Zealand

Reference: 6935453

Full-time role, working Monday - Friday 8.00am - 4.30pm and rostered Saturdays.

We are Vehicle Inspection NZ, but you can call us VINZ. We are a team of leading vehicle inspection specialists with a real passion for what we do. We are constantly on the move, exploring new areas of development so if you're reading this, it is the perfect time for you to join our team at the Palmerston North Vehicle Testing Station.

We have the perfect role for you as our newest Customer Service Officer.

We could tell you all of the things that you need to join our team but firstly, why should you want to join us? That's a no brainer to be honest!

We show our appreciation for your hard work through a competitive remuneration package, free life and trauma cover, WoF inspections and uniforms, discounted health insurance and a day off to celebrate your birthday.

We also know that it's important to know you've got support to achieve your goals and we do this by building on your current skills with comprehensive training, career and skill development and on-going support. Being a national business means you can grow your career by hitting the road and taking new opportunities all over our beautiful country - the steering wheel is in your hands.

If that wasn't enough, our great company culture is something that we have grown to be known for, through our great people and team environment, we make VINZ a friendly and enjoyable place to work, you'll go home each night with a smile on your dial.

It's time to shift gears and talk about what you'll bring to the table.

We are looking for a person with 3+ years of administrative and some general accounts experience, customer service ability, sound computing skills and an eagle eye for detail! If you've had experience in using the NZTA MVR system, or experience in a data entry role, then we'd love to hear from you!

Industry knowledge would be good but not essential as training will be given. What is important is a customer-first approach, exceptional communication skills and a willingness to work collaboratively.

Are you ready for a career win? Join the team at VINZ!

For more information on our company, visit: https://vinz.co.nz/careers/