Customer Service Officer - Palmerston North

Talent Propeller Limited; Palmerston North; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Life & trauma cover

Uniforms

Health insurance discount

Birthday leave

Job summary

VINZ — Palmerston North is seeking a Customer Service Officer to join our team at the Vehicle Testing Station. This full-time role operates Monday to Friday 8:00am–4:30pm with rostered Saturdays, offering a competitive remuneration package and supportive training.

You will bring 3+ years of admin and accounts experience, strong customer service skills, and careful data entry. NZTA MVR system experience is a plus as we value accuracy and teamwork.

Qualifications

• 3+ years of administrative experience with some accounts work.
• Strong customer service and communication skills.
• Proficient computer skills and data entry accuracy.
• Experience with NZTA MVR system or data entry preferred.

Responsibilities

• Provide front-line customer service at VINZ Palmerston North.
• Handle administrative tasks and accounts support.
• Maintain accurate data entry and filing.
• Collaborate with team and support training initiatives.

Skills

Administrative support

Customer service

Accounts experience

Data entry

Attention to detail

Tools

NZTA MVR system

Job description

Customer Service Officer - Palmerston North

Vehicle Inspection NZ

Full-time role, working Monday - Friday 8.00am - 4.30pm and rostered Saturdays.

We are Vehicle Inspection NZ, but you can call us VINZ. We are a team of leading vehicle inspection specialists with a real passion for what we do. We are constantly on the move, exploring new areas of development so if you're reading this, it is the perfect time for you to join our team at the Palmerston North Vehicle Testing Station.

We have the perfect role for you as our newest Customer Service Officer.

We could tell you all of the things that you need to join our team but firstly, why should you want to join us? That's a no brainer to be honest!

We show our appreciation for your hard work through a competitive remuneration package, free life and trauma cover, WoF inspections and uniforms, discounted health insurance and a day off to celebrate your birthday.

We also know that it's important to know you've got support to achieve your goals and we do this by building on your current skills with comprehensive training, career and skill development and on-going support. Being a national business means you can grow your career by hitting the road and taking new opportunities all over our beautiful country - the steering wheel is in your hands.

If that wasn't enough, our great company culture is something that we have grown to be known for, through our great people and team environment, we make VINZ a friendly and enjoyable place to work, you'll go home each night with a smile on your dial.

It's time to shift gears and talk about what you'll bring to the table.

We are looking for a person with 3+ years of administrative and some general accounts experience, customer service ability, sound computing skills and an eagle eye for detail! If you've had experience in using the NZTA MVR system, or experience in a data entry role, then we'd love to hear from you!

Industry knowledge would be good but not essential as training will be given. What is important is a customer-first approach, exceptional communication skills and a willingness to work collaboratively.

Are you ready for a career win? Join the team at VINZ!