Customer Service Desk - Friendly Expert with Growth Path

Mitre 10 (New Zealand) Limited; Wānaka; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance discount

Gym memberships discount

e-bikes access

Discounts on electronics

Accommodation assistance

Dental care

Job summary

Wanaka Mitre 10 Mega is seeking a friendly Customer Service Desk team member to join our fast-growing store in Wanaka. The full-time role is 40 hours per week on a Sunday-Thursday roster, focused on helping customers choose the right products and delivering outstanding service.

We offer a supportive work environment, a positive team culture, in-house and external training, and a generous staff discount on Mitre 10 products, plus a range of perks.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to manage time effectively.
• Flexible mindset and quick thinking.
• Polite and friendly attitude to meet customer demands.
• Ability to stay calm in challenging situations.
• Enthusiasm and team spirit.
• Basic familiarity with computers, mobile devices, and keyboard skills.

Skills

Communication skills

Relationship-building

Time management

Customer service mindset

Calm under pressure

Team player

Basic computer skills

Job description

Wanaka Mitre 10 Mega is seeking a friendly Customer Service Desk team member to join our fast-growing store in Wanaka. The full-time role is 40 hours per week on a Sunday-Thursday roster, focused on helping customers choose the right products and delivering outstanding service.

We offer a supportive work environment, a positive team culture, in-house and external training, and a generous staff discount on Mitre 10 products, plus a range of perks.