customer service

Randstad; Christchurch; On-site; NZD 27,000 - 31,000; Part time

Job summary

Randstad is recruiting a friendly Support Specialist in Christchurch on a fixed-term contract through 31 January 2027, with part-time hours (30 per week) across five 6-hour shifts.

You will be the welcoming first point of contact for our diverse community, log calls accurately, respond with empathy, and deliver timely support that makes a real difference.

Responsibilities

• Serves as the warm, welcoming first point of contact for incoming calls from our diverse community.
• Listens carefully, identifies needs, and ensures callers receive timely, appropriate support.
• Accurately logging call information with strong attention to detail.
• Responds to every call with genuine empathy and understanding.
• Delivers top-notch service that makes a real difference to everyone you speak with.

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Make a Real Difference: Join Our Friendly Support Team in Christchurch!

Are you passionate about helping others and looking for a role where you can make a positive impact on the lives of New Zealanders? Do you want to be part of a wonderful charitable organisation dedicated to supporting Kiwis when they need it most?

We are on the lookout for compassionate, calm individuals to join our team in Christchurch as Support Specialists. This is a chance to be the friendly voice that brings comfort and assistance to people across the country.

Position Highlights:

• Role Type: Fixed-Term Contract (through to 31 January 2027, with potential to transition into permanent roles)
• Hours: Part-time (30 hours per week across five 6-hour shifts)
• Roster: Flexible roster between 7:00 am and 10:30 pm, Monday to Sunday
• Location: Christchurch-based

What You'll Be Doing:

• Serving as the warm, welcoming first point of contact for incoming calls from our diverse community.
• Listening carefully, identifying needs, and ensuring callers receive timely, appropriate support.
• Accurately logging call information with strong attention to detail.
• Responding to every call with genuine empathy and understanding.
• Delivering top-notch service that makes a real difference to everyone you speak with.