Customer Relationship & Sales Consultant

Aotearoa New Zealand Association of Social Workers; Manurewa; On-site; NZD 52,000 - 73,000; Full time

Job summary

Agogo1 Ltd in Auckland is seeking a confident, professional Sales Consultant to join our team. This customer-facing role involves enquiry management, needs assessment, product recommendations, quotation preparation and ongoing sales follow-up.

You will support customers through the complete sales process, build long-term relationships and deliver a personalised purchasing experience, with your earnings augmented by commission based on performance.

Qualifications

• Excellent spoken and written English
• Previous sales or customer-service experience
• Confident, professional and approachable
• Strong communication, organisation and follow-up skills
• Able to understand customer needs and recommend appropriate solutions
• Comfortable selling higher-value consumer products
• Reliable and capable of working independently
• Legally entitled to work in New Zealand
• Hold a valid New Zealand driver licence

Responsibilities

• Respond professionally to customer enquiries by phone, email and online channels
• Welcome and assist customers at our business premises
• Understand each customer's requirements and recommend suitable solutions
• Explain product information clearly and confidently
• Prepare quotations and follow up with prospective customers
• Maintain accurate customer and sales records
• Coordinate with other team members throughout the sales process
• Build professional, long-term customer relationships
• Consistently provide a high standard of customer service

Job description

$25–35 per hour+commission depending on experience

Agogo1 Ltd is seeking a confident, professional and customer-focused Sales Consultant to join our Auckland team. This is a customer-facing role involving enquiry management, needs assessment, product recommendations, quotation preparation and ongoing sales follow-up. You will support customers throughout the complete sales process and help provide a professional, personalised purchasing experience.

Key responsibilities

Respond professionally to customer enquiries by phone, email and online channels

Welcome and assist customers at our business premises

Understand each customer's requirements and recommend suitable solutions

Explain product information clearly and confidently

Prepare quotations and follow up with prospective customers

Maintain accurate customer and sales records

Coordinate with other team members throughout the sales process

Build professional, long-term customer relationships

Consistently provide a high standard of customer service

About you

Excellent spoken and written English

Previous sales or customer-service experience

Confident, professional and approachable

Strong communication, organisation and follow-up skills

Able to understand customer needs and recommend appropriate solutions

Comfortable selling higher-value consumer products

Reliable and capable of working independently

Legally entitled to work in New Zealand

Hold a valid New Zealand driver licence