Customer Projects & Invoicing Coordinator

Smithandsmith; New Zealand; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Global opportunities

Career development

Wellness programme

Birthday leave

Flexible work

Parental leave support

Volunteer day

Job summary

Belron New Zealand is seeking a Customer Projects Support to coordinate scheduling, invoicing and project administration across the Belron brands, ensuring on-time delivery and a seamless customer experience. You will work closely with customers, Laser Members and stakeholders, tracking progress, maintaining records and preparing status reports, while upholding health, safety and compliance standards.

Based in Auckland at 1 Carmont Place, Mount Wellington, this 40-hour-per-week role offers

Qualifications

• 3–4 years’ experience coordinating projects in a service-based or trade industry.
• Strong organisational skills to manage multiple projects and priorities.
• Excellent written and verbal communication to engage stakeholders.
• Customer-first mindset with a commitment to exceptional service.
• Attention to detail in administration; invoicing and reporting can be taught.
• Self-motivated, results-driven, able to thrive in a fast-paced environment.
• Intermediate MS Office and CRM skills; knowledge of Simpro is advantageous.

Responsibilities

• Coordinate scheduling, administration, invoicing and reporting for Laser Group Services projects.
• Manage projects from quote request to completion and invoicing, ensuring on-time delivery.
• Be the go-to contact for project jobs for customers and Laser Members; track progress and maintain records.
• Prepare status reports and build strong stakeholder relationships to support project success.
• Ensure health, safety and compliance standards are met.

Skills

Project coordination

Customer service

Communication

Attention to detail

Invoicing

CRM

Tools

Simpro

Job description

Belron New Zealand is seeking a Customer Projects Support to coordinate scheduling, invoicing and project administration across the Belron brands, ensuring on-time delivery and a seamless customer experience. You will work closely with customers, Laser Members and stakeholders, tracking progress, maintaining records and preparing status reports, while upholding health, safety and compliance standards.

Based in Auckland at 1 Carmont Place, Mount Wellington, this 40-hour-per-week role offers