Customer-Focused Checkout & Service Associate

Woolworths Supermarkets; Pokeno; On-site; NZD 43,000 - 54,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support program

Global career opportunities

Job summary

Woolworths Supermarkets New Zealand is seeking a friendly, reliable Checkout Team Member to deliver efficient service at the register and support a positive shopping experience. You will scan, pack, handle refunds courteously, and help maintain store standards while following company policies.

Join a diverse, energetic team with growth opportunities across New Zealand’s Woolworths Group network, where customer care and accuracy matter every day.

Qualifications

• Demonstrates exceptional customer service and a friendly, helpful attitude.
• Works efficiently in fast-paced checkout environments.
• Communicates clearly with customers and team members.
• Adheres to company policies and standards.

Responsibilities

• Deliver efficient checkout service with accurate scanning and packing.
• Engage customers, respond to queries, and resolve issues to satisfaction.
• Assist with cash office activities including banking and reconciliations.
• Maintain store standards and safety, keeping areas clean and well-presented.
• Contribute ideas to improve overall customer experience.

Skills

Customer service

Fast-paced environment

Clear communication

Policy compliance

Job description

Woolworths Supermarkets New Zealand is seeking a friendly, reliable Checkout Team Member to deliver efficient service at the register and support a positive shopping experience. You will scan, pack, handle refunds courteously, and help maintain store standards while following company policies.

Join a diverse, energetic team with growth opportunities across New Zealand’s Woolworths Group network, where customer care and accuracy matter every day.