Customer-First Retail Associate

Woolworths Group; Kaiapoi; On-site; NZD 40,000 - 52,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder confidential support program

Global career possibilities

Job summary

Woolworths Group NZ is seeking a customer-focused team member to support daily store operations in Kaiapoi, Canterbury. You will engage customers on the shop floor, help with stock checks, and assist with deliveries while maintaining shop presentation.

The role emphasizes strong communication, integrity, and attention to detail, with opportunities to contribute to a friendly, efficient customer experience at multiple Woolworths NZ locations.

Qualifications

• Customer-focused service mindset with loyalty building.
• Strong communication and interpersonal abilities.
• Clear commitment to company values and professional standards.
• Attention to detail and proactive issue escalation.

Responsibilities

• Be highly visible on the shop floor, engaging customers and resolving inquiries and complaints.
• Maintain accurate inventory, verify stock, conduct stocktakes, and perform price integrity routines.
• Process deliveries promptly and support store presentation by keeping areas clean and organized.
• Collaborate with the team to swarm and achieve smooth daily operations and store objectives.
• Uphold safety protocols, report hazards, and ensure compliance with policies and laws.

Skills

Customer-centric focus

Interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Group NZ is seeking a customer-focused team member to support daily store operations in Kaiapoi, Canterbury. You will engage customers on the shop floor, help with stock checks, and assist with deliveries while maintaining shop presentation.

The role emphasizes strong communication, integrity, and attention to detail, with opportunities to contribute to a friendly, efficient customer experience at multiple Woolworths NZ locations.