Customer-Centric Retail Assistant — Service & Store Ops

CGR Services; Foxton Beach; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Team discounts

Sonder 24/7 support

Global career opportunities

Job summary

Woolworths Group in New Zealand is seeking a customer service focused team member to enhance the shopping experience across our stores.

You’ll be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries while supporting daily operations, stock accuracy, and presentation. We value diversity, ideas, and a proactive attitude.

Join a global business with ongoing career growth opportunities and a culture of care and collaboration.

Qualifications

• Customer service orientation with loyalty focus.
• Strong communication and interpersonal skills.
• Uphold company values and professional standards.
• Detail-oriented with proactive issue escalation.

Responsibilities

• Provide excellent customer service on the shop floor and resolve inquiries and complaints promptly.
• Maintain accurate inventory control and perform stocktakes and price integrity routines.
• Process deliveries timely and support store presentation and cleanliness.
• Collaborate with team to ensure smooth daily operations and meet store objectives.
• Uphold safety protocols and ensure compliance with policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Group in New Zealand is seeking a customer service focused team member to enhance the shopping experience across our stores.

You’ll be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries while supporting daily operations, stock accuracy, and presentation. We value diversity, ideas, and a proactive attitude.

Join a global business with ongoing career growth opportunities and a culture of care and collaboration.