Cromwell Freight Operations Lead

Mainstream; Cromwell Community; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Hands-on leadership and influence

National network backing

Career development opportunities

Safe work culture

Competitive remuneration

Job summary

Mainstream in Cromwell, New Zealand, seeks an experienced Operations Supervisor to lead the Cromwell operation and oversee day-to-day delivery, support local teams, and ensure safe, efficient, on-time freight handling.

As the local operational leader, you will drive service performance, coordinate dispatch, and maintain high safety standards while building strong relationships with customers and the wider Mainstream network.

Qualifications

• Experience in freight, transport, logistics, or operational supervision.
• Strong knowledge of freight handling, transport operations and customer service principles.
• Proven ability to lead and motivate operational teams.
• Experience coordinating resources, scheduling, and day-to-day operational activities.

Responsibilities

• Lead day-to-day operations at the Cromwell branch.
• Ensure reliable freight handling, service delivery, and on-time departures and arrivals.
• Supervise operational staff, drivers, and contractors to meet performance objectives.
• Coordinate dispatch planning, freight movements, and resource allocation.
• Assist with labour planning, rostering, and scheduling.
• Drive operational accuracy and ensure freight is scanned, handled, and processed correctly.
• Maintain compliance with Health, Safety, Quality, and Environmental standards.
• Monitor branch performance, service levels, and KPIs.
• Identify opportunities to improve efficiency, productivity, and customer service outcomes.
• Build relationships with customers, contractors, and internal stakeholders.
• Provide hands-on leadership during peaks and challenges.

Skills

Freight logistics experience

Team leadership

Resource scheduling

Safety focus

Communication skills

Problem solving

Organisational skills

MS Office & systems

Tools

Microsoft Office

Job description

Mainstream in Cromwell, New Zealand, seeks an experienced Operations Supervisor to lead the Cromwell operation and oversee day-to-day delivery, support local teams, and ensure safe, efficient, on-time freight handling.

As the local operational leader, you will drive service performance, coordinate dispatch, and maintain high safety standards while building strong relationships with customers and the wider Mainstream network.