Critical Safety Risk Lead

Nz Post; Auckland; Hybrid; NZD 130,000 - 170,000; Full time

Benefits offered by this job

Free onsite parking

Health insurance discounts

Holiday home discounts

Retail discounts

Employee assistance program

Job summary

New Zealand Post Group is seeking a Critical Safety Risk Lead in Auckland. You will lead risk assessments and Bowtie workshops, partner with frontline teams, and develop effective controls to prevent serious incidents. This role blends technical risk expertise with relationship-building across operational environments.

You will facilitate learning teams, translate complex risk concepts for leaders, and provide assurance on control health while driving continuous safety improvements.

Qualifications

• At least five years' experience in health and safety, critical risk or assurance.
• Experience facilitating risk assessments, workshops or learning teams with frontline employees and leaders.
• Knowledge of Bowtie methodology or other critical risk management frameworks.
• Strong communication skills with the ability to translate technical concepts into practical language.
• Experience working across complex operational environments, ideally within unionised workforces.
• A relevant qualification in Health & Safety, Risk Management, NEBOSH or related discipline.
• Strong stakeholder management skills and the confidence to influence constructively.

Responsibilities

• Leading critical risk assessments and Bowtie workshops across NZ Post's operational environments.
• Partnering with frontline teams and leaders to identify, understand and manage critical safety risks.
• Developing, measuring and monitoring critical controls that help prevent serious incidents.
• Designing and delivering assurance activities to validate the effectiveness of critical controls.
• Analysing findings, identifying improvement opportunities and driving corrective actions.
• Providing meaningful insights and reporting to leaders on risk exposure and control health.

Skills

Bowtie methodology

Risk assessments

Facilitation

Stakeholder management

Communication

Education

NEBOSH or related qualification

Job description

• Critical Safety Risk Lead
• Lead NZ Post's approach to managing our most critical safety risks
• Partner directly with frontline teams to strengthen safety outcomes across the business
• Influence decision-making at all levels through risk expertise, assurance and continuous improvement
• Newly created permanent role
• Based in Highbrook, Auckland with hybrid working

Kōrero mō te tūranga – About the role

At NZ Post, Safety Always underpins everything we do. As our Critical Safety Risk Lead, you'll play a pivotal role in helping us better understand, manage and monitor the risks that have the potential to cause serious harm across our operations. You'll lead the development and ongoing improvement of our critical risk management approach, ensuring we have effective controls in place to protect our people and our business. This is a highly visible role that combines technical expertise with strong relationship building. Working closely with frontline employees, operational leaders and subject matter experts, you'll facilitate critical risk workshops, strengthen our understanding of key controls, and provide assurance that the controls we rely on are effective. You'll be comfortable spending time in operational environments, asking questions, challenging assumptions and translating complex risk concepts into practical actions that make sense for our people. You'll do that by:

• Leading critical risk assessments and Bowtie workshops across NZ Post's operational environments
• Partnering with frontline teams and leaders to identify, understand and manage critical safety risks
• Developing, measuring and monitoring critical controls that help prevent serious incidents
• Designing and delivering assurance activities to validate the effectiveness of critical controls
• Analysing findings, identifying improvement opportunities and driving corrective actions
• Providing meaningful insights and reporting to leaders on risk exposure and control health

Mōu – About you

You're an experienced health and safety professional who understands the realities of frontline operational environments. You know how to build credibility with people at all levels, from delivery agents and transport drivers through to senior leaders, and you're equally comfortable facilitating a workshop, leading Learning Teams or HOP (Human and Organisational Performance) discussions, as you are having a conversation on the worksite floor. Naturally curious, you look beyond what's in front of you to understand root causes and underlying risks. You're confident enough to challenge constructively when needed, while bringing empathy, pragmatism and a genuine interest in helping people stay safe. You'll enjoy working independently, taking ownership of your programme of work and building strong relationships that enable positive change. You'll combine that with:

• At least five years' experience in a health and safety, critical risk or assurance role within a high-risk operational environment
• Experience facilitating risk assessments, workshops or learning teams with frontline employees and leaders
• Knowledge of Bowtie methodology or other critical risk management frameworks
• Strong communication skills with the ability to translate technical concepts into practical, easy-to-understand language
• Experience working across complex operational environments, ideally within unionised workforces
• A relevant qualification in Health & Safety, Risk Management, NEBOSH or a related discipline
• Strong stakeholder management skills and the confidence to influence and challenge constructively

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Access to special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Applications for this position close on 16 November 2026

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test. We won't consider candidates through agencies unless this has been previously approved. Tukurau Aotearoa, who we are and what we stand for is grounded in our values. NZ Post proudly stands as a Gold Supporter of Pride Pledge – because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.