Crisis & Reputation Communications Manager (3-Year)

Auckland Airport; Auckland; On-site; NZD 120,000 - 170,000; Full time

Job summary

Our Auckland Airport client is seeking an experienced Communications Manager to join the Corporate Affairs team on a 3-year fixed-term contract until December 2029. The role focuses on protecting and enhancing the organisation's reputation, brand and stakeholder relationships across infrastructure, sustainability, customer experience stories and crisis communications.

You will advise senior leaders, deliver compelling communications, and manage reputational risk while shaping narratives around

Qualifications

• Significant experience in corporate communications, public relations or media relations within a complex organisation.
• Exceptional written and verbal communication skills, with the ability to tailor messages for a wide range of audiences.
• Strong stakeholder management and relationship-building capability.
• Demonstrated experience managing reputational issues and providing strategic communications advice to senior leaders.
• Experience working within crisis communications and issues management environments.
• Strong media engagement experience, including spokesperson responsibilities.

Responsibilities

• Develop and deliver high-quality communications that support Auckland Airport's business objectives and reputation.
• Provide strategic communications advice to senior leaders and internal stakeholders across a diverse portfolio.
• Identify and proactively manage reputational risks and emerging issues.
• Create and curate engaging content across digital platforms, media channels, stakeholder communications and community engagement activities.
• Build and maintain strong relationships with media, community groups, industry partners, airport stakeholders and corporate affairs networks.
• Act as a spokesperson for Auckland Airport when required and support the development of other company spokespeople.
• Play a key role in emergency, crisis and issues management communications.
• Contribute to the development and implementation of corporate communications, internal communications, sponsorship and community relations strategies.

Skills

Corporate communications

Public relations

Media relations

Stakeholder management

Crisis communications

Spokesperson skills

Job description

Our Auckland Airport client is seeking an experienced Communications Manager to join the Corporate Affairs team on a 3-year fixed-term contract until December 2029. The role focuses on protecting and enhancing the organisation's reputation, brand and stakeholder relationships across infrastructure, sustainability, customer experience stories and crisis communications.

You will advise senior leaders, deliver compelling communications, and manage reputational risk while shaping narratives around