Crisis Communications Lead - Hybrid: Global Reputation

Placements24; Queenstown; Hybrid; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Global organization exposure

Job summary

Placements24 seeks a seasoned Crisis Communications Manager to develop and oversee crisis communication strategies, safeguarding corporate reputation. You will coordinate with executives, legal, and operations, acting as the primary media liaison during crises in a hybrid Queenstown-based role.

The ideal candidate has extensive crisis management experience, exceptional judgment, and superior written/verbal communication. Flexible to respond to incidents at any time, including off-hours.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
• Master’s degree is a significant asset.

Responsibilities

• Develop, update, and maintain crisis communication plans and protocols.
• Lead coordination during crisis situations, managing internal and external communications.
• Act as primary media spokesperson or liaison during crises, ensuring timely and accurate information.
• Collaborate with executive leadership, legal counsel, and operations to develop crisis messaging.
• Conduct risk assessments to identify potential reputational threats.
• Manage media monitoring and analysis during critical events.
• Provide training and guidance to spokespersons on crisis communication best practices.
• Build and maintain relationships with key media contacts and stakeholders.
• Debrief after crisis events to identify lessons learned and improve responses.
• Stay current on best practices in crisis communications and reputation management.

Skills

Crisis management

Media relations

Executive communication

Stakeholder collaboration

Calm under pressure

Education

Bachelor's degree in Communications/Public Relations/Journalism or related field

Master's degree (asset)

Tools

Media monitoring tools

Job description

Placements24 seeks a seasoned Crisis Communications Manager to develop and oversee crisis communication strategies, safeguarding corporate reputation. You will coordinate with executives, legal, and operations, acting as the primary media liaison during crises in a hybrid Queenstown-based role.

The ideal candidate has extensive crisis management experience, exceptional judgment, and superior written/verbal communication. Flexible to respond to incidents at any time, including off-hours.