Remote Crisis Communications Manager

Placements24; Queenstown; Híbrido; NZD 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Executive bonus

Premium health coverage

Retirement planning

Generous paid time off

Training & certifications

Industry forums access

Descripción de la vacante

Placements24 is seeking a seasoned Remote Crisis Communications Manager to lead strategy, shape messaging, and oversee communications during incidents for a global organization. You will provide strategic counsel to senior leadership, manage media relations and stakeholder engagement, and train teams for crisis readiness in a fast-paced, fully remote setting.

This role requires 10+ years in PR or journalism with crisis focus and a Master’s degree; competitive executive pay, performance bonuses,

Formación

• 10+ years in public relations, corporate communications, or journalism with crisis focus.
• Master’s degree in Communications, PR, Journalism, or related field.
• Proven ability to lead crisis plans and advise senior leadership.

Responsabilidades

• Develop and maintain crisis communication plans and protocols.
• Lead messaging during crises across all channels.
• Advise senior leadership and incident management teams.
• Coordinate with media and external stakeholders during crises.
• Train internal teams on procedures and conduct post-crisis reviews.

Conocimientos

Crisis communications

Media relations

Stakeholder management

Strategic counsel

Educación

Master's degree in Communications / PR / Journalism

Herramientas

Crisis communication software

Media monitoring tools

Descripción del empleo

About the Role

Our client, a global leader in risk management and corporate security, is seeking a highly experienced and strategic Remote Crisis Communications Manager. This is a fully remote position, demanding a seasoned professional who can adeptly navigate high-pressure situations and protect organizational reputation during times of crisis. You will be responsible for developing, implementing, and overseeing crisis communication plans, advising senior leadership, and managing all external and internal communications during critical incidents. The ideal candidate possesses exceptional analytical skills, a calm demeanor under pressure, and a deep understanding of communication protocols during emergencies. This role requires extensive experience in crisis management and public relations, with the ability to operate effectively in a virtual, fast-paced environment.

Key Responsibilities

• Develop, maintain, and regularly update comprehensive crisis communication plans and protocols.
• Lead communication efforts during crisis events, ensuring timely, accurate, and consistent messaging across all channels.
• Provide strategic counsel and real-time support to senior leadership and incident management teams.
• Liaise with media, government agencies, and other external stakeholders during crises.
• Prepare spokespeople for media interactions and manage press inquiries.
• Conduct post-crisis communication reviews and develop recommendations for future preparedness.
• Train internal teams on crisis communication procedures and best practices.
• Monitor media and social media landscapes for potential threats and emerging issues.
• Develop crisis communication scenarios and simulation exercises.
• Ensure compliance with all relevant regulations and company policies during crisis communications.

Requirements

• A Master's degree in Communications, Public Relations, Journalism, Business Administration, or a related field.
• 10+ years of experience in public relations, corporate communications, or journalism, with a minimum of 5 years focused specifically on crisis communications and reputation management.
• Proven experience in developing and executing crisis communication plans for complex organizations.
• Demonstrated ability to perform under extreme pressure and make sound decisions quickly.
• Exceptional written, verbal, and interpersonal communication skills.
• Strong media relations expertise and experience managing difficult media situations.
• Proficiency in media monitoring and crisis communication software.
• Experience in stakeholder management and engagement during sensitive situations.
• Ability to work flexible hours, including nights and weekends, as dictated by crisis situations.
• Excellent analytical and problem-solving skills.

Benefits

This fully remote position offers a top-tier executive salary and performance-based bonuses, reflecting the critical nature of the role. Our client provides an exceptional benefits package, including premium health coverage, robust retirement planning options, and generous paid time off. We invest in our employees' professional growth through continuous training, access to specialized crisis management certifications, and opportunities to attend leading industry forums virtually. This role provides the autonomy to manage critical communications from anywhere, while contributing to the safety and reputation of a vital global organization. The successful candidate may reside anywhere, but benefits from the established presence near Queenstown, Eastern Cape .