Regional Service Leader - Southern Kaiārahi | Flexible Hours

Justice; Christchurch; On-site; NZD 99,000 - 128,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

The Ministry of Justice invites applications for the Service Manager Southern (Kaiārahi | Family Court Navigators) role in Christchurch. You will lead the Southern Kaiārahi team across the region, ensuring a consistent, high-quality service for whānau using Family Court and related services.

You will build strong relationships with iwi, community providers and Court partners, travel regularly, and provide clear direction while keeping whānau at the centre of our work.

Qualifications

• Proven experience leading, coaching and supporting people.
• Experience managing services and performance across different locations.
• Ability to build strong relationships with iwi, communities, Courts and government agencies.
• Experience working with diverse whānau and communities, including people in challenging situations.
• An understanding of Te Tiriti o Waitangi and the ability to work effectively with Māori and Pasifika communities.
• Confidence working within Court and multi-agency environments.
• Strong communication, problem-solving and influencing skills.
• A full driver licence and the ability to travel regularly across the region.

Responsibilities

• Lead, coach and support a team working across several locations in the Southern region.
• Keep a clear view of service delivery, performance, demand and pressure points across the region.
• Ensure whānau receive a consistent and high-quality service.
• Build strong relationships with iwi, community providers, Court leaders and other partners.
• Manage current priorities while planning for future service needs and improvements.
• Be a visible leader across the Southern region. Regular travel and flexibility are required.

Skills

Leadership

Coaching

Relationship building

Communication

Problem solving

Influencing

Driver licence

Job description

The Ministry of Justice invites applications for the Service Manager Southern (Kaiārahi | Family Court Navigators) role in Christchurch. You will lead the Southern Kaiārahi team across the region, ensuring a consistent, high-quality service for whānau using Family Court and related services.

You will build strong relationships with iwi, community providers and Court partners, travel regularly, and provide clear direction while keeping whānau at the centre of our work.