Court Registry Officer

New Zealand Government; Auckland; Hybrid; NZD 61,000 - 81,000; Full time

Benefits offered by this job

Flexible work hours

Online professional development portal

Inclusive networks

Wellbeing tools

Job summary

The Ministry of Justice in New Zealand invites applications for a Court Registry Officer in Palmerston North to support the efficient operation of the court. You will liaise with defendants, witnesses, families, lawyers, police and judges, providing clear communication in both English and Te Reo Māori in court and chambers.

Your duties include facilitating court proceedings, delivering customer service, and managing case files with meticulous data entry and accuracy.

Qualifications

• Detail oriented and observant across court processes.
• Self-aware and able to work with diverse customers.
• Multi-tasking across priorities with changing tasks.
• Willing to learn legislation and court processes.
• Resilience handling sensitive, high-volume cases.

Responsibilities

• Court Taking – facilitate running of the court with Judges in courtroom and chambers.
• Customer Service – answer queries face to face, by phone or email.
• Case Management – ensure files are accurate and up to date; data entry.

Skills

Detail oriented

Self-awareness

Multi-tasking

Willing to learn

Resilience

Job description

## Mō tēnei tūranga mahi | About this role**Palmerston North – 8-Month Fixed-Term Opportunity****Te Haeata/The Opportunity**As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.Your main responsibilities will include:* **Court Taking** **–**this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.* **Customer Service** **–**all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.* **Case Management** **–**this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.**Ō** **pūkenga/Skills and Experience**To be successful, you will need to be:* **Detail orientated and observant –** the court has many different processes and case information needs to be accurate.* **Self-aware –** you'll understand our customers and will be confident working across a range of situations.* **Multi-task –** you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly.* **Willing to learn –** legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.* **Resilience –** there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.**Mō mātou/****About us**At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers.As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.**Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.****Ngā painga o tēnei wāhi mahi/What's great about working here**We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:* flexible work hours where possible* an online professional development portal* access to a variety of inclusive and proactive networksSee our full range of benefits here.With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.**Utu ā-tau/Salary**The remuneration band for this role is $60,729 and $80,794. The appointing salary for this role will be between $60,729 and $64,451 - based on skills and experience.**Tono mai/Apply**To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.**Applications close on 24 September 2026, however we will be reviewing CV's as they come in and inviting successful candidates to interview before the close date.**If you have any questions, please contact [e-mail].