Consulting Performance Manager

Information Leadership; Christchurch; On-site; NZD 120,000 - 180,000; Full time

Job summary

Information Leadership is seeking a Consulting Performance Manager in Christchurch to optimise our consulting practice. The role sits at the intersection of consulting, sales and operations, providing visibility and commercial insight to align customer demand with consultant capacity.

You will forecast demand, optimise resource allocation, and support decisions that improve utilisation, delivery performance and business outcomes as the practice grows.

Qualifications

• Experience in consulting operations, workforce planning, or similar roles.
• Strong commercial awareness and business performance interest.
• Highly organised with ability to manage multiple priorities.
• Confident with forecasting, utilisation, reporting and operational information.
• Proactive, practical and solutions-driven.
• Excellent facilitator and problem solver.

Responsibilities

• Managing consulting capacity, utilisation and forward work planning.
• Working with Sales & Engagement and Consulting Leads to align future demand with available capability.
• Identifying resource constraints, delivery risks and opportunities to improve consulting performance.
• Providing leaders with the reporting and insights needed to make effective planning and investment decisions.
• Improving reporting, operational processes and ways of working that strengthen consulting performance.
• Contributing to business improvement initiatives that support the growth and maturity of the consulting team.

Skills

Forecasting

Resource planning

Operations management

Stakeholder engagement

Data reporting

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Information Leadership – Christchurch, South Island

Information Leadership works with organisations that have complex information challenges. The kind that don't have obvious answers and can't be solved with technology alone.

We help customers navigate information management, Microsoft 365, AI, information protection, governance, compliance and digital transformation with confidence.

We're looking for a Consulting Performance Manager to help maximise the performance of our consulting practice.

This role sits at the intersection of consulting, sales and business operations, providing the visibility, planning and commercial insight needed to align customer demand, consultant capacity and business priorities.

The Role

Consulting is at the heart of what we do.

As our consulting practice grows, we need stronger visibility of future demand, consultant capacity and delivery priorities to ensure we're making the best use of our people and continuing to deliver great outcomes for customers.

As Consulting Optimisation Manager, you'll work closely with Consulting Leads and Sales & Engagement to forecast demand, optimise resource allocation, and support decisions that improve utilisation, delivery performance and business outcomes.

You'll also help refine the reporting, processes and operational practices that support the consulting practice, ensuring leaders have the information they need to make informed decisions as the business continues to grow.

What You'll Be Doing

• Managing consulting capacity, utilisation and forward work planning
• Working with Sales & Engagement and Consulting Leads to align future demand with available capability
• Identifying resource constraints, delivery risks and opportunities to improve consulting performance
• Providing leaders with the reporting and insights needed to make effective planning and investment decisions
• Improving reporting, operational processes and ways of working that strengthen consulting performance
• Contributing to business improvement initiatives that support the growth and maturity of the consulting team

What You'll Bring

You will:

• Have experience in consulting operations, workforce planning, resource management, practice management or a similar role
• Have strong commercial awareness and an interest in business performance
• Be highly organised and comfortable managing multiple priorities
• Be confident working with forecasting, utilisation, reporting and operational information
• Be proactive, practical and focused on outcomes
• Be great at influencing outcomes
• Be an excellent facilitator and problem solver
• Communicate clearly and confidently with both leaders and team members
• Experience within a consulting, professional services, technology or project-based business would be an advantage.

Why Work at Information Leadership

We care about the people we work with and how we show up for each other.

At IL, people are generous with their time and knowledge. We like working with people who are curious, grounded and thoughtful, and who enjoy tackling problems together. There's a lot of trust here and a genuine desire to help each other grow.

We take pride in what we deliver, but we don't take ourselves too seriously.

If you enjoy understanding how businesses operate, improving performance and helping teams succeed, we'd love to hear from you.