Compliance & Licensing Support Officer

Western Bay of Plenty District Council; Greerton; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Five weeks annual leave

Subsidised medical insurance

Flexible work arrangements

Pet friendly work environment

Sick leave on commencement of employ-

Learning and development opportunities

Wellbeing resources and workplace 지원

Free onsite parking

Job summary

Western Bay of Plenty District Council is seeking a proactive Technical Support Officer to help deliver licensing, consenting, monitoring, bylaw and RMA compliance services. You willprovide support in statutory licensing, consenting, monitoring and compliance activities and work closely with customers and officers to ensure efficient service delivery.

The role requires at least 3 years’ technical administration experience, regulatory knowledge, strong MS Office skills, and a commitment to

Qualifications

• 3+ years’ experience in technical administration.
• Regulatory experience and knowledge.
• Excellent computer skills with Word, Excel, and MS products; website management, databases and analytics reporting.
• Excellent customer service skills.
• Process improvement experience.
• Experience working with Quality Management Systems.
• Desirable: NZ NCEA Level 2 (business administration).
• Full valid NZ driver’s license.

Responsibilities

• Support the smooth delivery of licensing, consenting, monitoring, bylaw and RMA compliance services.
• Deliver statutory licensing, consenting, monitoring, Bylaw and RMA compliance matters.
• Work closely with customers and officers to ensure efficient delivery of compliance services and administrative activities.

Skills

Technical administration

Regulatory experience

Customer service skills

Process improvement

Quality Management Systems

Education

NCEA Level 2 (business administration)

Tools

MS Office

Website management

Databases

Analytics reporting

Job description

Western Bay of Plenty District Council is seeking a proactive Technical Support Officer to help deliver licensing, consenting, monitoring, bylaw and RMA compliance services. You willprovide support in statutory licensing, consenting, monitoring and compliance activities and work closely with customers and officers to ensure efficient service delivery.

The role requires at least 3 years’ technical administration experience, regulatory knowledge, strong MS Office skills, and a commitment to