Community Lease Coordinator

Auckland Council; Waiheke; On-site; NZD 82,000 - 92,000; Full time

Benefits offered by this job

Flexible working options

Employee benefits

KiwiSaver contribution

Job summary

Auckland Council is seeking a proactive Community Lease Coordinator to support Community Lease Specialists, respond to customers, coordinate applications and documentation, and maintain accurate property and lease information. You will help keep the leasing programme moving while building knowledge of property, leasing and local government.

The role emphasises organisation, initiative and strong customer focus, with opportunities to work across Council teams and with diverse community

Qualifications

• 3+ years’ relevant experience or a property/business qualification.
• Strong customer service, communication and relationship-building skills.
• Excellent organisation skills and ability to manage competing priorities.
• Strong data, database, spreadsheet and records-management skills.
• Initiative, sound judgement and proactive problem-solving.

Responsibilities

• Coordinate occupancy applications, documentation and lease-related enquiries.
• Maintain accurate lease, customer and property data across SAP, GIS and systems.
• Coordinate meetings, public notifications, approvals and key leasing activities.
• Support the Leasing Work Programme, reporting, records and compliance requirements.
• Identify process improvements and help keep the wider leasing team moving.

Skills

Customer service

Communication

Relationship-building

Data management

Proactive problem-solving

Organisational skills

Prioritisation

Driver's licence

Education

Property/business qualification

Tools

SAP

GIS

Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Keep Auckland’s community leasing work moving and on track
• Work with customers, stakeholders and leasing specialists across Auckland
• Bring your organisation, problem-solving and property administration skills

Community organisations play an important role in creating connected, thriving communities across Tāmaki Makaurau. Behind the scenes, great coordination helps make sure Council’s community leases, occupancy agreements and property information are managed accurately and efficiently.

As a Community Lease Coordinator, you’ll be at the heart of that work — supporting Community Lease Specialists, responding to customers, coordinating applications and documentation, maintaining accurate property and lease information, and keeping the wider leasing programme moving.

This is a role where organisation, initiative and people skills really matter. You’ll need to enjoy having plenty on the go, know how to prioritise competing demands and be confident picking up a problem, working out what needs to happen and making it happen.

You’ll work with a diverse range of customers, community organisations, Council teams and stakeholders, giving you the opportunity to build your knowledge of property, leasing and local government while making a tangible contribution to Auckland’s communities.

Day-to-day you could expect to:

• Coordinate occupancy applications, documentation and lease-related enquiries
• Maintain accurate lease, customer and property data across SAP, GIS and systems
• Coordinate meetings, public notifications, approvals and key leasing activities
• Support the Leasing Work Programme, reporting, records and compliance requirements
• Identify process improvements and help keep the wider leasing team moving

We're looking for someone who is highly organised, customer-focused and naturally proactive. You’ll be comfortable managing detail while keeping sight of the bigger picture, and you’ll enjoy working with different people and priorities. You might come from a property, business administration, leasing, contract administration or business management background. What matters most is that you can demonstrate strong coordination skills, sound judgement and the ability to keep work moving in a busy environment.

Must haves

• 3+ years’ relevant experience or a relevant property/business qualification
• Strong customer service, communication and relationship-building skills
• Excellent organisation skills and ability to manage competing priorities
• Strong data, database, spreadsheet and records-management skills
• Initiative, sound judgement and a proactive approach to problem-solving

Nice to haves

• SAP experience
• Property management or community leasing experience
• Experience working in a local government or similarly complex organization
• Relevant business administration or property qualification
• A full, clean New Zealand driver’s licence

What will make you successful?

This role will suit someone who doesn't wait to be told what needs doing. You’ll be the person who notices that something is missing, follows it up, connects the right people and makes sure it gets resolved. You’ll need the judgement to know what requires escalation, the confidence to deal with customers and stakeholders, and the attention to detail to ensure important property and lease information is accurate.

You’ll also be comfortable with keeping records tidy, updating systems, tracking applications, preparing documents and making sure deadlines don't slip.

Most importantly, you'll bring a genuine customer focus and collaborative mindset. You'll be working alongside Community Lease Specialists and teams across Council, helping ensure community organisations can access and make the most of Council-owned spaces.

You’ll also have the opportunity to continue developing your understanding of te ao Māori, tikanga and Te Tiriti o Waitangi, contributing to Auckland Council's commitment to becoming a Treaty-responsive organisation.

What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

We offer a range of employee benefits and proudly support flexible working options where possible. You’ll have access to a range of fantastic Auckland Council benefits, EAP services, an Oranga Day and discounted Leisure Centre membership and a range of other partnership discounts! View a snapshot of some of our employee benefits here:

We are a diverse organisation – we value diversity in our thinking, and we can only achieve that with a diverse team!

Ehara taku toa, he takitahi, he toa takitini - My success is not mine alone, but the success of many.

Salary range: $82K to $92K

• Qualification Checks will be conducted along with other relevant pre-employment checks required for employment with Auckland Council.
• This role is deemed safety sensitive and, in line with Auckland Council policy, you will be required to complete pre-employment drug & alcohol testing.

Our employer Kiwisaver contribution is additional to base salary offered.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at *******@aucklandcouncil.govt.nz.