Communications Specialist

JobSpace; Wellington; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

Global Wellbeing Days

Employee Assistance Programme (EAP)

Job summary

Aon in Wellington, New Zealand, is seeking a Communications Specialist & Operational Support on a fixed-term parental leave cover through to August 2027. You will coordinate BAU communications, support change initiatives, and ensure timely and accurate work within the Group Schemes division.

You will manage stakeholder communications, assist with data validation, testing, reporting and SOPs, while maintaining templates and process documentation to support project outcomes.

Qualifications

• Strong written and verbal communication skills with the ability to explain complex information clearly to a range of audiences.
• Experience drafting and coordinating client, stakeholder or internal communications.
• Strong organisational skills and demonstrated ability to manage competing priorities and deliver high-quality work to agreed deadlines within a corporate or professional services environment.
• Experience supporting system testing activities, data validation, reporting and analysis.
• Ability to quickly understand insurance-related concepts, products, processes and regulatory obligations.
• Strong stakeholder management and relationship-building skills.

Responsibilities

• Coordinating and delivering key business-as-usual communications while managing delivery schedules that align with project timelines.
• Working with a variety of stakeholders to support the development and execution of communication plans for business change initiatives and other key projects, tailored for different audiences.
• Reviewing and coordinating communications including client campaigns, emails, letters, FAQs, training documents, website and intranet content.
• Supporting the delivery of operational and project activities across the Group Schemes division, including assisting with data collation, validation, UAT, reporting and analysis to support project outcomes and informed decision-making.
• Maintaining templates, process documentation and standard operating procedures.

Skills

Strong written communication

Verbal communication

Stakeholder management

Organisational skills

Data management

System testing support

Regulatory understanding

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Communications Specialist & Operational Support

This is an exciting opportunity to join Aon and make a meaningful impact within our Group Schemes division. We are seeking a highly organised and proactive Communications Specialist & Operational Support professional to join our team on a fixed-term parental leave cover contract, through to August 2027.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Position

The position sits within our Group Schemes division, which specialises in branded domestic insurance programmes and client-focused service delivery. Supporting a range of communication and operational activities, as well as strategic projects, you will play an important role in ensuring work programmes are delivered efficiently, accurately and within agreed timeframes. Responsibilities include but not limited to:

• Coordinating and delivering key business-as-usual communications while managing delivery schedules that align with project timelines.
• Working with a variety of stakeholders to support the development and execution of communication plans for business change initiatives and other key projects, tailored for different audiences.
• Reviewing and coordinating communications including client campaigns, emails, letters, FAQs, training documents, website and intranet content.
• Supporting the delivery of operational and project activities across the Group Schemes division, including assisting with data collation, validation, UAT, reporting and analysis to support project outcomes and informed decision-making.
• Maintaining templates, process documentation and standard operating procedures.

About You

To be successful in this role, you will bring strong communication skills, sound organisational and data management capability and the ability to manage multiple priorities. Skills and experience that will lead to success:

• Strong written and verbal communication skills with the ability to explain complex information clearly to a range of audiences.
• Experience drafting and coordinating client, stakeholder or internal communications.
• Strong organisational skills and demonstrated ability to manage competing priorities and deliver high-quality work to agreed deadlines within a corporate or professional services environment.
• Experience supporting system testing activities, data validation, reporting and analysis.
• Ability to quickly understand insurance-related concepts, products, processes and regulatory obligations.
• Strong stakeholder management and relationship-building skills.

Why Aon?

As an Aon colleague, you'll be encouraged to learn, grow and develop your capabilities while contributing to a supportive and inclusive environment. The role provides variety, and the opportunity to develop valuable skills across multiple disciplines. You'll have the opportunity to work on interesting challenges and contribute to thought leadership.

What's On Offer?

• Hybrid working arrangements.
• Two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.
• Employee Assistance Programme (EAP) services.

Aon values an innovative workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, sexual orientation, gender identity, national origin, age, disability, marital, domestic partner status, or other legally protected status. We encourage applications from everyone and offer reasonable adjustments for individuals with disabilities during application, interviews, and job duties. For details on accommodations, email ***************@Aon.com 2583211