Commissionaire - Cordis, Auckland

Chuan Spa; Auckland; On-site; NZD 28,000 - 36,000; Part time

Benefits offered by this job

Staff meals on duty

Hotel and dining discounts

Discounted parking in city

Career growth within Cordis & Langham

Job summary

Cordis Auckland by Langham Hospitality Group is seeking a confident, guest-focused part-time Commissionaire to be the first point of contact at the front entrance. You will greet guests, assist with doors, and help manage the driveway to ensure safety and a smooth start to every guest's stay.

Join a welcoming team with staff meals, hotel and dining discounts, and discounted parking. This role offers rotating shifts including weekends and evenings, providing a hands-on introduction to luxury

Qualifications

• Previous customer service or front-of-house experience; hospitality experience is a plus.
• Confident, calm and approachable with strong communication.
• Comfortable working outdoors and on your feet for long periods.
• Reliable, punctual and able to work a rotating roster, including weekends and evenings.

Responsibilities

• Greet guests on arrival and departure with a warm welcome.
• Assist with doors, directions and basic luggage.
• Help manage driveway flow for safety and efficiency.
• Maintain a visible front entrance presence and report concerns.
• Collaborate with Concierge, Reception and Security for a seamless guest experience.
• Uphold Cordis grooming and service standards.

Skills

Customer service

Front-of-house

Clear communication

Shift flexibility

Job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 642 beautifully appointed guest rooms and 20 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.

We’re looking for a confident, guest–focused part-time Commissionaire to be the first point of contact at our front entrance. In this role, you’ll create a warm welcome for every arrival while helping to keep our driveway running safely and smoothly.

About the role

As Commissionaire, you will:

• Greet guests on arrival and departure, offering a friendly, professional first impression
• Assist with doors, directions and basic luggage support, referring to Concierge or Porters where needed
• Help manage the flow of vehicles in the driveway, ensuring it is safe, clear and well organised
• Maintain a visible presence at the entrance, supporting guest safety and reporting any concerns
• Work closely with Concierge, Reception and Security to ensure a seamless guest experience
• Uphold Cordis grooming and service standards at all times

What we’re looking for

• Previous customer service or front-of-house experience (hotel or hospitality experience an advantage)
• Confident, calm and approachable with strong communication skills
• Comfortable working outside and on your feet for long periods
• Reliable, punctual and able to work a rotating roster, including weekends and evenings
• A genuine passion for looking after people and creating a great first impression

What we offer

• A supportive team environment with ongoing training
• Staff meals while on duty
• Hotel and dining discounts
• Discounted parking in the city ($5 per day)
• Opportunities to grow your career within Cordis and the wider Langham Hospitality Group

If this sounds like you, we’d love to hear from you.

For more information about the property, please visit:https://www.cordishotels.com/en/auckland/