Commercial Insights Manager

Colgate Palmolive; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Colgate-Palmolive is seeking a Commercial Insights Manager in Auckland. This role gathers, analyzes, and interprets data to inform strategies, campaigns, product development and key initiatives across brands.

You will lead research programs, synthesize qualitative and quantitative insights, and deliver actionable recommendations to drive competitive advantage and growth. A strong background in consumer insights and analytics is essential.

Qualifications

• 3–5 years in a research/insights role or agency experience.
• Experience on client side or in an advertising/innovation agency is a plus.
• Experience in consumer & market insights for innovation and trend mining.
• Experience in new product innovation and consumer feedback in the innovation process.
• Strong command of evolving insights methodologies and data to drive action.
• Able to articulate findings with impactful presentations and influence.
• Experience in ad hoc research and familiarity with U&A, segmentation, and brand development.

Responsibilities

• Synthesize insights to inform business decisions, marketing, product development and strategies.
• Lead and manage research projects aligned to business needs (e.g., brand health, trends).
• Develop and manage advanced analytics dashboards for real-time insights.
• Collaborate with Brand and Retail teams to optimize shopper and brand experiences.
• Oversee third-party research suppliers and identify new techniques and solutions.

Skills

Consumer insights

Market research

Brand development

Data presentation

Stakeholder influence

U&A research

Job description

No Relocation Assistance Offered

Job Number #176671 - Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Title: Commercial Insights Manager

Location: Auckland

Role Summary

The purpose of the Consumer Insights Manager is to gather, analyse, interpret data and insights to inform business decisions, strategies, marketing campaigns, product development and other key initiatives.

Responsibilities

Bring and Keep People Front & Centre of the business

• Synthesizing Data: Integrate qualitative insights with quantitative data to create a comprehensive view of the consumer using various tools.
• Deliver best-practice market insights, enabling people focused strategies to shape the decisions our business makes around key brands, innovation and customer initiatives.
• Data Integration: Combine data from various sources to provide comprehensive views that inform growth strategies and business decisions
• Be the subject matter expert and advisor to key stakeholders to ensure that people's intrinsic insights are embedded into all aspects of the business.
• Deliver insights and recommendations to the wider team, using data visualization tools to inform business strategies and performance outcomes.

Designing, developing, and implementing actionable research programs for CP brands.

• Discussing specific business and brand health opportunities with Brand and recommending appropriate research design/plan
• Strategic Guidance: Empower decision-makers with actionable intelligence to drive business agility and competitive advantage.
• Lead and manage research projects according to the needs of the business to help deliver relevant insights and keep on top of trends. (e.g. MMM)
• Dashboard Development: Oversee the development of advanced analytics dashboards that deliver real-time insights into operational performance.

Shopper & brand experience activation:

• Work with Retailers Loyalty Data Agencies to identify opportunities for growth in innovation, design product/ pack experience and retail experience
• Assist brand teams with building Omnichannel shopper journeys

Manage all third-party research suppliers

including selection and performance. Also work with third parties to identify new research techniques and solutions in line with business needs.

Required Qualifications (3-5 bullet points)

• At least 3 to 5 years of proven experience in a research/ insights agency
• Ideally with additional experience in the client side of a multinational or in an advertising agency strategy role or in an innovation agency
• Experience in Consumer & Market Insights for innovation/ mining trends/ NPD insights
• Experience in new product innovation, consumer feedback in innovation process that helps to learn, adapt and test online
• Strong command of standard and evolving insights methodologies, including culture and data to solve complex business challenges and create/recommend appropriate action.
• Articulate and able make impactful presentations and influence an audience
• Strong ad hoc research background;
• Experience in U&A, Segmentation, Strategic and Brand Development Research (including Innovation)

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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