Commercial Insights Manager

Colgate Palmolive Ltd; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Colgate-Palmolive is seeking an Insights professional in Auckland to lead consumer research and data-driven strategy. The role focuses on synthesizing qualitative and quantitative data, delivering actionable insights for brands, innovation, and customer initiatives, and guiding decision-making with robust analytics.

Candidates should have 3–5 years in research or insights, experience with multinational clients or agencies, and strong presentation and stakeholder skills.

Qualifications

• 3–5 years in a research or Insights agency
• Experience in multinational client side or advertising/innovation agency strategy
• Experience in Consumer and Market Insights for innovation and trends
• Strong command of evolving insights methodologies and data to solve business challenges

Responsibilities

• Bring and keep people front and centre of the business
• Synthesize data by integrating qualitative and quantitative insights
• Deliver best-practice market insights to shape brand decisions
• Combine data from various sources for growth strategies
• Be the subject matter expert and advisor to stakeholders
• Deliver insights using data visualization to inform performance
• Design, develop, and implement actionable research programs for CP brands
• Discuss business opportunities with Brand and plan research design
• Lead and manage research projects to deliver insights
• Oversee advanced analytics dashboards for real-time operational insights

Skills

Qualitative insights

Quantitative analysis

Presentation skills

Stakeholder management

Market research

Tools

Data visualization tools

Job description

Key responsibilities

• Bring and keep people front and centre of the business
• Synthesize data by integrating qualitative insights with quantitative data to create a comprehensive view of the consumer using various tools
• Deliver best-practice market insights, enabling people focused strategies to shape the decisions the business makes around key brands, innovation and customer initiatives
• Combine data from various sources to provide comprehensive views that inform growth strategies and business decisions
• Be the subject matter expert and advisor to key stakeholders to ensure that people's intrinsic insights are embedded into all aspects of the business
• Deliver insights and recommendations to the wider team, using data visualization tools to inform business strategies and performance outcomes
• Design, develop, and implement actionable research programs for CP brands
• Discuss specific business and brand health opportunities with Brand and recommend appropriate research design and plan
• Lead and manage research projects according to the needs of the business to help deliver relevant insights and keep on top of trends
• Oversee the development of advanced analytics dashboards that deliver real-time insights into operational performance

About you

• At least 3 to 5 years of proven experience in a research or insights agency
• Ideally with additional experience in the client side of a multinational or in an advertising agency strategy role or in an innovation agency
• Experience in Consumer and Market Insights for innovation, mining trends, NPD insights
• Experience in new product innovation, consumer feedback in innovation process that helps to learn, adapt and test online
• Strong command of standard and evolving insights methodologies, including culture and data to solve complex business challenges and create or recommend appropriate action
• Articulate and able to make impactful presentations and influence an audience
• Strong ad hoc research background
• Experience in U&A, Segmentation, Strategic and Brand Development Research including Innovation

About us

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.