Clinical Services Manager

Heritage Lifecare; Havelock North; On-site; NZD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive pay scale

Professional development机会

Supportive and collaborative work环境

Job summary

Heritage Lifecare, Waiapu House Lifecare in Havelock North, Hawke’s Bay, is seeking a Clinical Services Manager to lead our clinical teams and deliver exceptional elder care. You will ensure high-quality care, build strong stakeholder relationships, and drive continuous improvement across the service.

The ideal candidate is a Registered Nurse with NZ practicing certificate, possesses strong leadership and communication skills, and has a passion for improving residents' daily lives.

Qualifications

• Proven leadership and mentoring experience in clinical teams.
• Strong communication and stakeholder management skills.
• Experience implementing best practice and continuous improvement.

Responsibilities

• Provide effective leadership for clinical services and the care team.
• Deliver high-quality care to residents and promote well-being.
• Build relationships with residents, families, and key stakeholders.
• Lead service delivery and ensure adherence to standards and regulatory requirements.

Skills

Leadership

Communication

People management

Continuous improvement

Problem solving

Decision making

Education

Registered Nurse with NZ practicing certificate

Job description

• Full Time
• Application Closes 05 Dec 2026
• Hawkes Bay - Havelock North
• Manager

Heritage Lifecare is one of the leading and largest aged care providers in New Zealand, and one of the largest dementia providers. We are a fast growing, dynamic organisation with 41 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity.

Waiapu House Lifecare is a 74-bed Care Home with a 31-unit Village, located in the sunny Hawke’s Bay Village of Havelock North. Our team comes from all around the world and are open and welcoming to people from diverse backgrounds and cultures. But we are all connected in our Heritage community by our passion for caring and empathy. Why would you want to work anywhere else?

About Our Role

• Waiapu House Lifecare, located in sunny Hawke’s Bay Village of Havelock North
• Permanent Full-time
• Competitive salary

We have a fantastic opportunity as a Clinical Services manager for a healthcare professional with a passion for providing exceptional care, to lead our teams to make a meaningful difference to the lives of our residents. You will provide effective leadership, deliver high-quality care, and be great at building relationships with all key stakeholders. You will play a pivotal role in ensuring that our residents receive the highest standard of care, promoting their well-being, and ensuring our residents have a better every day.

Skills & Experience

• Proven experience as a Registered Nurse with a current NZ practicing certificate, ideally with experience in aged care.
• Strong communication, interpersonal, and leadership skills, with a proven track record of building successful relationships.
• Experience implementing best practice and knowledge of continuous improvement systems and processes.
• A genuine passion for caring for others and a commitment to making a positive impact on the lives of our residents.
• Strong communication, interpersonal, and leadership skills.
• Excellent problem-solving and decision-making abilities.

What’s In It For You

• Work for one of the most progressive aged care companies in New Zealand.
• Competitive pay scale based on skills & experience.
• Opportunities for professional development and advancement.
• Supportive and collaborative work environment.
• Make a meaningful difference in the lives of our residents.

Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.

Applications will be reviewed as they are received, and interviews may take place prior to the close date.

Applicants must have the legal right to work in New Zealand.

• clinical-services-manager-position-description-(29).pdf