Clinical Records Clerk, Clinical Records

Health New Zealand - Te Whatu Ora Tairāwhiti; Gisborne; On-site; NZD 22,000 - 38,000; Part time

Job summary

Health New Zealand - Te Whatu Ora Tairāwhiti in Gisborne is seeking a reliable Clinical Records Clerk to support patient care by managing and securing clinical records. You will handle data entry, file retrieval, scanning, and responding to internal requests in a busy team environment.

The role emphasizes accuracy, confidentiality, and the ability to work both independently and with colleagues to keep information accessible and secure. Part-time hours reflect a flexible health service workflow.

Qualifications

• Strong attention to detail and a high level of accuracy.
• Good computer literacy and data entry skills.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Ability to work independently and as part of a team.
• Commitment to confidentiality and handling sensitive information.

Responsibilities

• Managing, retrieving and filing clinical records.
• Accurate data entry and maintenance of patient information systems.
• Scanning and processing digital and physical health records.
• Responding to requests for clinical records from internal stakeholders.
• Maintaining the confidentiality, integrity and security of patient information.
• Supporting the day-to-day operation of the Clinical Records Department.

Skills

Attention to detail

Data entry

Verbal and written communication

Organisational skills

Teamwork

Confidentiality

Independent working

Tools

Electronic records systems

Job description

Gisborne HospitalPart-timePermanentHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Clinical Records Department at Gisborne Hospital is looking for a motivated and reliable Clinical Records Clerk to join our friendly and hardworking team. This is an excellent opportunity to play an important part in supporting patient care across our organisation. You will help ensure clinical information is managed accurately, securely, and efficiently, enabling healthcare teams to access the information they need, when they need it.

Your responsibilities will include a variety of clinical records functions such as:

• Managing, retrieving and filing clinical records
• Accurate data entry and maintenance of patient information systems
• Scanning and processing digital and physical health records
• Responding to requests for clinical records from internal stakeholders
• Maintaining the confidentiality, integrity and security of patient information
• Supporting the day-to-day operation of the Clinical Records Department

Position Description: Clinical Records Clerk

Clinical Records Clerk

About the Team/Service/ Location

The Clinical Records team provides an essential service to Gisborne Hospital and the wider Te Whatu Ora Tairāwhiti organisation. We are a supportive and collaborative team committed to delivering a high-quality, efficient service while ensuring the safe management of patient information. For more information on living and working in Gisborne click here More information about our Region see here

About you

We are looking for someone who is organised, customer-focused and enjoys working in a fast-paced environment.

To be successful in this role, you will have:

• Strong attention to detail and a high level of accuracy
• Good computer literacy and data entry skills
• Excellent verbal and written communication skills
• Strong organisational and time management abilities
• The ability to work independently and as part of a team
• A commitment to confidentiality and handling sensitive information appropriately
• A positive attitude and a willingness to go the extra mile
• The physical capability to undertake filing and records management activities
• A strong work ethic that supports continuous improvement possibilities

Desirable

• Previous administration, customer service, or records management experience
• Experience working within a large organisation
• Familiarity with filing systems and document management processes
• Experience using electronic records or information management systems
• Knowledge of the Privacy Act and Health Information Privacy Code

Welcoming applicants

Whilst we are seeking applicants with relevant experience, we would also welcome applications from people looking to begin their career in hospital administration who can demonstrate a willingness to learn, a strong work ethic, and a commitment to providing excellent service.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.