Clinical Hub Leader - Patient Care & Operations

Wellington Free Ambulance; Wellington; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Assistance Programme

Flu vaccinations

Discounted health and life insurance

Family-oriented environment

Job summary

Wellington Free Ambulance in Wellington, New Zealand, seeks a Clinical Hub Manager to provide operational and clinical leadership within the Clinical Hub of the Clinical Communications Centre. You will mentor the hub team, support effective performance, and build strong internal and external stakeholder relationships to ensure high-quality patient care.

The role involves identifying opportunities to improve processes, capability, and productivity, with accountable personnel management and

Qualifications

• Experience leading teams in a healthcare environment.
• Strong written and verbal communication with diverse stakeholders.
• Understanding of the emergency ambulance setting and patient care.
• Ability to translate feedback into practical improvements in practice and delivery.
• Demonstrated commitment to developing staff and fostering a collaborative culture.

Responsibilities

• Provide clinical and operational leadership for the Clinical Hub.
• Mentor and support team performance; manage personnel and resolve conflicts.
• Drive process improvements, capability growth and productivity within the hub.
• Lead projects and maintain high clinical standards while coordinating with stakeholders.

Skills

Leadership

Communication skills

Emergency ambulance knowledge

Feedback-driven

People development

Job description

Wellington Free Ambulance in Wellington, New Zealand, seeks a Clinical Hub Manager to provide operational and clinical leadership within the Clinical Hub of the Clinical Communications Centre. You will mentor the hub team, support effective performance, and build strong internal and external stakeholder relationships to ensure high-quality patient care.

The role involves identifying opportunities to improve processes, capability, and productivity, with accountable personnel management and