Clinic Services Coordinator – Part-Time

Health New Zealand - Te Whatu Ora - Te Tai o Poutini West Coast; Christchurch; On-site; NZD 26,000 - 38,000; Part time

Job summary

Health New Zealand - Te Whatu Ora - Te Tai o Poutini West Coast is seeking a part-time Clinical Administrator for Christchurch Hospital. The role involves coordinating patient bookings, supporting clinic operations, and maintaining accurate patient records to ensure timely access to care.

Join the General Surgery team in a fast-paced, patient-centered environment. The position is 20 hours per week, with a fixed-term period from 12 October 2026 to 21 April 2027.

Qualifications

• Minimum two years' customer service experience, preferably within healthcare or a similar environment.
• Intermediate to advanced Microsoft Office skills including Outlook, Teams, Word and Excel.
• Excellent organisational and time-management skills.
• Strong verbal and written communication abilities.
• Proven problem-solving skills and the ability to work independently.
• Confidence using electronic systems and learning new technologies.
• Familiarity with medical terminology.
• Experience handling sensitive or confidential information.
• Experience working with diverse cultural communities.

Responsibilities

• Coordinate outpatient and inpatient bookings in line with Health NZ and Ministry of Health guidelines
• Support the day-to-day administration of specialist clinics
• Maintain accurate electronic patient records and documentation
• Monitor and manage patient waitlists
• Communicate effectively with patients, clinicians, and colleagues
• Ensure administrative processes align with planned care requirements
• Identify and elevate issues that may impact service delivery
• Provide reception and administrative cover as required
• Contribute positively to a collaborative team environment

Skills

Customer service

Organisational skills

Time management

Verbal communication

Written communication

Problem solving

Independent worker

Confidential information handling

Cultural competence

Tools

Microsoft Office

Outlook

Teams

Word

Excel

Job description

Health New Zealand - Te Whatu Ora - Te Tai o Poutini West Coast is seeking a part-time Clinical Administrator for Christchurch Hospital. The role involves coordinating patient bookings, supporting clinic operations, and maintaining accurate patient records to ensure timely access to care.

Join the General Surgery team in a fast-paced, patient-centered environment. The position is 20 hours per week, with a fixed-term period from 12 October 2026 to 21 April 2027.