Clinic Integration Specialist

Tend; Auckland; On-site; NZD 100,000 - 150,000; Full time

Job summary

Tend Health Ltd is seeking a dynamic Operations/Projects lead to drive clinic integrations across New Zealand. You will coordinate executives, clinical teams, and operations, ensuring smooth rollouts and rapid responses to issues.

Ideal candidates are organised, calm under pressure, and able to travel nationwide with little notice. Healthcare-focused mindset and hands-on problem-solving are essential for success in a fast-growing network.

Qualifications

• Experience running operations, projects or programmes in fast-moving environments.
• Strong people skills; trusted by clinic staff and executives.
• Excellent organisation amidst competing priorities.
• Willingness to travel across New Zealand, including short notice.
• Driver's license or access to a vehicle.

Responsibilities

• Lead and manage clinic integrations end-to-end across multiple teams.
• Coordinate activities with Clinical, People, Operations and Product teams.
• Handle escalations quickly and calmly while maintaining documentation.
• Contribute to process improvements and scalable rollout approaches.
• Be adaptable to new service rollouts and initiatives as they arise.

Skills

Integrations management

Project coordination

Stakeholder management

Problem solving under pressure

Travel willingness

Education

Business/Management degree (bonus)

Job description

Tend is growing its national network of medical centres fast, and we need someone who can keep pace. This role is not a sit-at-your-desk job. You'll be managing moving parts across the country, often with little notice, while staying calm when ten things land on your desk at once.

Who you are

Maybe you ran logistics on a superyacht: guests, crew, chaos, zero room for error. Maybe you were an EA to someone senior, three steps ahead of every problem. Maybe you came up through a startup, wearing five hats before lunch and figuring the rest out as you go. You're organised, unflappable and very good with people. You don't wait for answers, you go get them.

The role

You're the go-to person for clinic integrations, start to finish. Executives, clinical teams, operations, Product, health promotions: you keep them all moving in the same direction. Every integration should go a little smoother than the last.

What you'll do

• Lead integrations end to end, from first plan to steady operation - with support from a team of seasoned pros
• Coordinate across Clinical, People, Operations, Health Promotions and Product teams
• Handle escalations fast, calmly, without drama
• Tighten up processes and documentation as you go
• Jump into new service rollouts and other initiatives as they come up

What you'll bring

• Experience running operations, projects or programmes somewhere fast-moving (industry doesn't matter)
• A genuine people person, trusted by clinic staff and execs alike
• Rock-solid organisation under competing priorities
• Calm and positive – keeping your cool when others around you aren’t
• A fixer's mindset: don't know it, find it out
• Willingness to travel across New Zealand, short notice included
• A vehicle and full licence
• A business or management degree is a bonus
• A genuine desire to make healthcare in New Zealand, better for everyone