Client Care & Hearing Specialist – Traveling Clinics

Amplifon NZ

Ōtara-Papatoetoe

On-site

NZD 45,000 - 60,000

Full time

5 days ago

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Benefits offered by this job

Free premium hearing aids

Family discounts

Discounted health insurance

Free flu shots

Employee Assistance Program

Birthday leave

Ongoing training and development

Job summary

Bay Audiology in Manukau is seeking a Client Advisor for a full-time role, Monday–Friday, 8:30am–5:00pm, with travel across clinics. Requires a valid driver’s license and access to a vehicle.

You will welcome customers, manage appointments, assist with hearing aid repairs and sales, and conduct basic hearing screenings while adapting to evolving digital tools. Full training is provided.

Qualifications

Customer service or retail experience
Friendly, clear communication style
Strong admin and multitasking skills
Great phone manner and attention to detail
Valid driver’s license and access to a vehicle

Responsibilities

Providing gold standard client care
Welcome customers with warmth and professionalism
Manage appointments and front desk duties
Assist with hearing aid repairs and over-the-counter sales
Conduct basic hearing screenings
Travel between clinics as needed
Comfortable navigating digital tools and adapting to new systems as technology evolves.

Skills

Customer service

Retail experience

Clear communication

Admin & multitasking

Driver's license

Job description

Bay Audiology in Manukau is seeking a Client Advisor for a full-time role, Monday–Friday, 8:30am–5:00pm, with travel across clinics. Requires a valid driver’s license and access to a vehicle.

You will welcome customers, manage appointments, assist with hearing aid repairs and sales, and conduct basic hearing screenings while adapting to evolving digital tools. Full training is provided.

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