Client Advisor -Manukau

Amplifon NZ; Ōtara-Papatoetoe; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Free premium hearing aids

Family discounts

Discounted health insurance

Free flu shots

Employee Assistance Program

Birthday leave

Ongoing training and development

Job summary

Bay Audiology in Manukau is seeking a Client Advisor for a full-time role, Monday–Friday, 8:30am–5:00pm, with travel across clinics. Requires a valid driver’s license and access to a vehicle.

You will welcome customers, manage appointments, assist with hearing aid repairs and sales, and conduct basic hearing screenings while adapting to evolving digital tools. Full training is provided.

Qualifications

• Customer service or retail experience
• Friendly, clear communication style
• Strong admin and multitasking skills
• Great phone manner and attention to detail
• Valid driver’s license and access to a vehicle

Responsibilities

• Providing gold standard client care
• Welcome customers with warmth and professionalism
• Manage appointments and front desk duties
• Assist with hearing aid repairs and over-the-counter sales
• Conduct basic hearing screenings
• Travel between clinics as needed
• Comfortable navigating digital tools and adapting to new systems as technology evolves.

Skills

Customer service

Retail experience

Clear communication

Admin & multitasking

Driver's license

Job description

Client Advisor – Manukau, Full-time, Monday–Friday, 8:30am–5:00pm. Flexibility required to cover clinics across the region as needed. Must have: Valid driver’s license & access to a vehicle.

Providing gold standard client care

Welcome customers with warmth and professionalism

Manage appointments and front desk duties

Assist with hearing aid repairs and over-the-counter sales

Conduct basic hearing screenings

Travel between clinics as needed

Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

Customer service or retail experience

Friendly, clear communication style

Strong admin and multitasking skills

Great phone manner and attention to detail

Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

• Supportive, values-driven team
• Be a part of a positive workplace culture where your contributions are valued
• Learn new and exciting skills
• Free premium hearing aids (plus family discounts!)
• Discounted Southern Cross health insurance
• Free flu shots & Employee Assistance Program
• Enjoy ongoing training and development to help you succeed
• A day off to celebrate your Birthday!

• At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact.