Chief Operating Officer

Aotearoa New Zealand Association of Social Workers; Linwood-Central-Heathcote Community; On-site; NZD 200,000 - 300,000; Full time

Job summary

Colliers Christchurch is seeking a Chief Operating Officer to drive high-quality delivery of operations in a professional services environment. Reporting to the General Manager, you will oversee day-to-day performance, ensure systems and workflows are efficient, and lead capability development while maintaining regulatory adherence and strategic planning across finance, marketing and operations.

You will champion quality standards, manage risk, and collaborate across the team in a dynamic,

Qualifications

• Proven experience leading operations in a commercial environment.
• Licence as a real estate agent under REAA2008 with regulatory compliance experience.
• Ability to maintain operational excellence in a dynamic, high-performance environment.

Responsibilities

• Oversee day-to-day operational performance and ensure systems, processes and workflows are well managed, efficient and aligned with business objectives.
• Lead capability development and foster a consistent standard of professional practice across the team.
• Maintain strong frameworks for statutory and regulatory adherence, internal policies and procedures, with oversight of financial, marketing and business planning activities.

Skills

Leadership experience

Operations management

Quality standards

Process improvement

Regulatory compliance

Real estate licence (REAA2008)

Job description

Our Client

Colliers Christchurch is one of the leading commercial property agencies in the South Island, recognised for its depth of expertise and strong track record across all market sectors. For more than 30 years, their Christchurch office has been a core part of the Colliers network, growing alongside the city and supporting clients with strategic, results focused property solutions. Their team includes 23 specialised Brokers covering Investment, Industrial, Retail & Office Sales and Leasing markets supported by a team of 8 support staff. Their Directors are respected leaders in their fields, with their experience underpinning the high quality service they deliver. Known for their professionalism, collaboration and commitment to achieving exceptional outcomes, Colliers Christchurch consistently ranks among the top performing offices nationwide. They are proud to offer a dynamic, supportive environment where both their people and clients can succeed. For more information go to www.colliers.co.nz

The Role

Reporting to the General Manager, this is a unique opportunity to take a leadership role in ensuring the effective, compliant and high quality delivery of operations within a high performing professional services environment. You will oversee day to day operational performance, ensuring systems, processes and workflows are well managed, efficient and aligned with business objectives.

You will lead capability development and fostering a consistent standard of professional practice across the team. In addition, you will maintain strong frameworks for statutory and regulatory adherence, internal policies and procedures, and have oversight of financial, marketing and business and strategic planning activities.

Your Skills and Experience

To succeed in this position, you will bring proven experience in leading operations within a commercial environment, with a strong understanding of quality standards, process improvement, systems, workflows and day to day operational activity, ensuring consistency and high performance delivery.

You will hold an agent’s licence under the REAA2008 (this does not need to be in commercial or industrial environments) with experience navigating regulatory requirements and managing internal compliance frameworks, including legal obligations and risk management. You will be collaborative in style yet decisive in delivery, with strong commercial maturity, and the ability to maintain operational excellence in a dynamic, high performance environment.

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Applications for this role close 5.00pm Friday 16 October

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Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?


• Are you willing to relocate to Christchurch for this role?

What can I earn as a Chief Operating Officer