Checkout Superstar

Foodstuffs NZ; Māpua; Hybrid; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discount

Job summary

Mapua Four Square in Mapua Village is seeking a friendly Checkout Superstar to greet customers and make every visit memorable. You will scan, pack, and assist with keeping the front end running smoothly, while delivering outstanding service with a smile.

Join a close-knit, supportive team and enjoy a staff discount, with permanent hours that fit a weekday-friendly schedule. This role suits those new to retail or with previous supermarket or hospitality experience.

Qualifications

• Experience in supermarkets, retail or hospitality is ideal but not essential.
• Knowledge of liquor compliance and Lotto sales is a bonus.
• Must be over 18 due to age-restricted sales.

Responsibilities

• Deliver outstanding customer service and build genuine connections with customers.
• Scan, pack, and multitask efficiently with a smile.
• Keep the checkout area tidy and well stocked, ensuring a great front-end presentation.
• Support the team with clear communication and teamwork.
• Adhere to Foodstuffs’ Liquor Policy and Lotto requirements.

Skills

Customer service

Communication

Teamwork

Attention to detail

Reliability

Job description

We’re proud to be Mapua’s fully stocked local supermarket – the go-to spot for both locals and travellers alike. Known across New Zealand (and probably beyond!) for our exceptional customer service, beautiful store, and outstanding range of local craft beers and wines, we’re all about serving our community and having fun while we do it.

At Mapua Four Square, we embrace innovation, using the latest technology to enhance our customers’ shopping experience while keeping that personal, small-town touch we’re famous for.

Your Role

As our Checkout Superstar, you’ll be the friendly face that makes every customer’s visit a great one. Your day will include:

• Delivering outstanding customer service and building genuine connections with our customers.
• Scanning, packing, and multitasking with efficiency and a smile.
• Keeping the checkout area tidy, stocked, and looking amazing.
• Supporting your team with great communication and teamwork.
• Upholding compliance with Foodstuffs’ Liquor Policy and Lotto requirements.
• Taking pride in store presentation and helping keep the front end running smoothly.

What We’re Looking For

We’re after someone who’s:

• Energised by delivering amazing customer experiences and loves being part of a supportive, close-knit team.
• Friendly, confident, and comfortable engaging with people from all walks of life.
• Detail-oriented, reliable, and proud of doing things properly.
• Able to work both independently and as part of a team.
• Experienced in supermarkets, retail or hospitality (ideal, but not essential).
• Familiar with Lotto sales or liquor compliance (bonus points!).
• Over 18 years of age (due to age-restricted sales).

Most importantly, you’ve got a can-do attitude, initiative, and the drive to make every customer’s day a little better.

Why You’ll Love Working With Us

This isn’t your average checkout role! You’ll be joining a high-performing team in a store with a fantastic reputation, where you’ll enjoy:

• Permanent hours: Tuesday to Saturday 12pm to 7pm
• A supportive, fun team culture that values positivity and initiative.
• Continuous learning and development – we’ll give you all the tools and support you need to succeed.
• A great staff discount, amazing customers, and a workplace located in the paradise of Mapua Village.

Role 1 - Tuesday to Saturday 12pm to 7pm

Role 2 – Sunday 11am to 7pm and Monday 7am to 12pm

Depending on the candidate the mix of days could shift but will include one weekend day

If you’re ready to be recognised for your effort, grow your skills, and work somewhere you’ll actually enjoy coming to each day, we’d love to hear from you!

Permanent Full Time, Permanent Part Time