Checkout Operator | Lotto

Foodstuffs NZ; Hawke's Bay; On-site; NZD 42,000 - 52,000; Full time

Job summary

PAK’nSAVE Tamatea, part of Foodstuffs NZ, is hiring for a Checkout Operator to deliver a positive shopping experience at the Lotto checkout. You will assist customers, process orders quickly, and handle Lotto sales in a busy supermarket environment in Hawke's Bay.

The role requires reliability, a friendly attitude, and the ability to work weekend shifts; prior retail experience is a plus and a pre-employment drug test may be required.

Qualifications

• Applicants should have customer service experience and a friendly manner.
• Ability to multitask and stay focused in a busy retail environment.
• Strong communication skills and a positive team attitude.
• Retail experience is preferred but not required.
• Rights to work in New Zealand and willingness to learn.

Responsibilities

• Process customer orders quickly and efficiently at the checkout with a friendly manner.
• Assist customers with queries and provide excellent service.
• Resolve price enquiries promptly and escalate errors when needed.
• Keep the checkout area clean and tidy.
• Process Lotto transactions accurately and respond to lottery queries.
• Cover breaks and support the Coffee Cart and Self-Checkout areas when required.

Skills

Customer service

Multitasking

Communication

Team player

Retail experience

Job description

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Checkout Operator | Lotto

Here at Tamatea PAK’nSAVE we want to give our valued customers the BEST shopping experience every time they shop. Are you a customer service superstar? Do you enjoy working as part of a fun and friendly team? We have a full time Checkout position available now.

ABOUT THE ROLE

Our Checkout Operators are tasked with providing our customers with a positive shopping experience. They utilize their excellent customer service skills while processing orders at the checkout in a friendly and efficient manner.

We are a large supermarket that sees 30,000 people every week through the checkouts! This is a busy role where you will encounter people from all walks of life.

Responsibilities include:

• Processing customer orders quickly and efficiently through the checkout with a friendly, personable manner.
• Assist customers as and when required with any queries they may have.
• Ensure speedy resolution of price enquiry and other queries. Ensuring appropriate escalation of price scanning to correct any errors in a timely manner.
• Ensure the checkout area is kept clean and tidy.
• Processing Lotto transactions accurately, handling ticket sales, and providing friendly customer service for all lottery queries.
• Helping to cover breaks and being flexible to cover leave in our Coffee Cart and Self-Checkout area.

The roster is 32 hours per week:

Monday 10am - 6:30pm

Tuesday 11am - 7:30pm

Friday 10:45am - 7:15pm

Saturday 10:45am - 7:15pm

ABOUT YOU

We invite applicants that are highly motivated, friendly and outgoing with a great team attitude. You will display excellent communication skills, high presentation standards, honesty and an excellent work ethic and ideally have some retail experience. Applicants must be able to commit to working at least one day of the weekend every week.

The role can be physically demanding, lifting heavy items and standing for long periods.

You must have:

• The ability to multitask and stay focused
• The ability to pass a pre-employment drug and alcohol test
• A customer focused approach
• Rights to work in New Zealand
• A great attitude and willingness to learn

Here at Tamatea PAK’nSAVE we want to give our valued customers the BEST shopping experience every time they shop. Are you a customer service superstar? Do you enjoy working as part of a fun and friendly team? We have a full time Checkout position available now.

ABOUT THE ROLE

Our Checkout Operators are tasked with providing our customers with a positive shopping experience. They utilize their excellent customer service skills while processing orders at the checkout in a friendly and efficient manner.

We are a large supermarket that sees 30,000 people every week through the checkouts! This is a busy role where you will encounter people from all walks of life.

Responsibilities include:

• Processing customer orders quickly and efficiently through the checkout with a friendly, personable manner.
• Assist customers as and when required with any queries they may have.
• Ensure speedy resolution of price enquiry and other queries. Ensuring appropriate escalation of price scanning to correct any errors in a timely manner.
• Ensure the checkout area is kept clean and tidy.
• Processing Lotto transactions accurately, handling ticket sales, and providing friendly customer service for all lottery queries.
• Helping to cover breaks and being flexible to cover leave in our Coffee Cart and Self-Checkout area.

The roster is 32 hours per week:

Monday 10am - 6:30pm

Tuesday 11am - 7:30pm

Friday 10:45am - 7:15pm

Saturday 10:45am - 7:15pm

ABOUT YOU

We invite applicants that are highly motivated, friendly and outgoing with a great team attitude. You will display excellent communication skills, high presentation standards, honesty and an excellent work ethic and ideally have some retail experience. Applicants must be able to commit to working at least one day of the weekend every week.

The role can be physically demanding, lifting heavy items and standing for long periods.

You must have:

• The ability to multitask and stay focused
• The ability to pass a pre-employment drug and alcohol test
• A customer focused approach
• Rights to work in New Zealand
• A great attitude and willingness to learn

We are looking for people who are:

• Able to work one weekend shift each week
• Reliable & Hard Working!
• Willing to work in our Self-Checkouts area
• Mature
• Wonderful with our customers
• Willing to go the extra mile
• Able to work positively within a team and are supportive of work colleagues

About PAK’nSAVE & Foodstuffs;

PAK’nSAVE Tamatea is a pretty big business on its own, never mind being part of the Foodstuffs Cooperative. We employ over 230 people and serve over 30,000 people a week and help to support our local community. We are proud to provide customers a fresh as, sweet as and cheap as experience in our store!

You know New World, PAK’nSAVE and Four Square right? That’s Foodstuffs! We are one of NZ’s biggest companies. Join one of our stores and you open the door to endless opportunities!

Store Vision: Enriching our People, Feeding our Community

Location: North Island, Hawkes Bay, Tamatea