Checkout Operator

Foodstuffs NZ; Auckland; Hybrid; NZD 22,000 - 32,000; Part time

Benefits offered by this job

Staff discount

Flexible hours

Job summary

Foodstuffs NZ’s Mapua Four Square store is seeking a friendly Checkout Superstar to join our team. You’ll deliver excellent customer service, scan and bag items, and help keep the checkout area neat with a positive attitude.

Prior experience in supermarkets, retail or hospitality is ideal but not essential, and you should be over 18 due to age-restricted sales. Enjoy permanent part-time hours across Thursday to Monday, with a supportive team, staff discounts, and a local store in Mapua Village.

Qualifications

• Experience in supermarkets, retail or hospitality is ideal but not essential.
• Able to engage with diverse customers and uphold a friendly, helpful attitude.
• Detail-oriented and reliable; takes pride in store presentation.

Responsibilities

• Deliver outstanding customer service at the checkout.
• Scan, pack, and multitask efficiently with a smile.
• Keep the checkout area tidy and well stocked.
• Support the team with clear communication and teamwork.
• Follow Liquor Policy and Lotto compliance where required.
• Contribute to a well-presented front end and smooth store operation.

Skills

Customer service

Communication

Teamwork

Job description

We're proud to be Mapua's fully stocked local supermarket – the go-to spot for both locals and travellers alike. Known across New Zealand (and probably beyond!) for our exceptional customer service, beautiful store, and outstanding range of local craft beers and wines, we're all about serving our community and having fun while we do it.

At Mapua Four Square, we embrace innovation, using the latest technology to enhance our customers' shopping experience while keeping that personal, small-town touch we're famous for.

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Your Role

As our Checkout Superstar, you'll be the friendly face that makes every customer's visit a great one. Your day will include:

• Delivering outstanding customer service and building genuine connections with our customers.
• Scanning, packing, and multitasking with efficiency and a smile.
• Keeping the checkout area tidy, stocked, and looking amazing.
• Supporting your team with great communication and teamwork.
• Upholding compliance with Foodstuffs' Liquor Policy and Lotto requirements.
• Taking pride in store presentation and helping keep the front end running smoothly.

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What We're Looking For

We're after someone who's:

• Energised by delivering amazing customer experiences and loves being part of a supportive, close-knit team.
• Friendly, confident, and comfortable engaging with people from all walks of life.
• Detail-oriented, reliable, and proud of doing things properly.
• Able to work both independently and as part of a team.
• Experienced in supermarkets, retail or hospitality (ideal, but not essential).
• Familiar with Lotto sales or liquor compliance (bonus points!).
• Over 18 years of age (due to age-restricted sales).

Most importantly, you've got a can-do attitude, initiative, and the drive to make every customer's day a little better.

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Why You'll Love Working With Us

This isn't your average checkout role! You'll be joining a high-performing team in a store with a fantastic reputation, where you'll enjoy:

• Permanent part-time hours: 5 days per week Thursday to Monday. Could be less days depending on applicant
• A supportive, fun team culture that values positivity and initiative.
• Continuous learning and development - we'll give you all the tools and support you need to succeed.
• A great staff discount, amazing customers, and a workplace located in the paradise of Mapua Village.

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If you're ready to be recognised for your effort, grow your skills, and work somewhere you'll actually enjoy coming to each day, we'd love to hear from you!