CHANGE ANALYST - IRIS NEXT GEN X2

Waikato Regional Council; Hamilton; Hybrid; NZD 100,000 - 115,000; Full time

Job summary

Waikato Regional Council is seeking a Change Analyst to support the IRIS Next Gen project, translating new processes into actionable changes and practical support for teams across the council.

This fixed-term role in Hamilton focuses on facilitating workshops, documenting gaps, assessing readiness and adoption risks, and delivering practical change and training as part of a major digital transformation.

Qualifications

• Five or more years’ experience using complex business, systems or process analysis techniques.
• Experience in change analysis, readiness or adoption in large projects.
• Proven ability to document change impacts clearly for diverse audiences.

Responsibilities

• Translate new processes into clear impacts, practical actions and support.
• Document gaps, assess readiness and adoption risks.
• Facilitate workshops and interviews to surface insights.
• Collaborate with teams across council on change management activities.
• Contribute to training and engagement materials for adoption.

Skills

Change analysis

Stakeholder engagement

Workshop facilitation

Documentation

Analytical thinking

Education

Bachelor qualification in business or similar

Job description

CHANGE ANALYST - IRIS NEXT GEN X2 - 1050

Hamilton or Hybrid | Business and Process Analysis | Full Time

100,000 - 115,000 NZD per year

Posted 8 days ago | Apply before October 25, 2026

Description

• Help people adopt new ways of working through a major digital transformation.
• Turn process change into clear, practical impacts and actions.

Join the IRIS Next Gen project and help our people prepare for a major digital transformation. As a Change Analyst, you will translate new processes into clear impacts, practical actions and effective support for teams across council.

Mō te tūō | About the role

• Fixed term role for 18 months.
• Support the IRIS Next Gen project, a major digital transformation replacing systems that support core council services.
• Work across the project and business to understand new future processes and how they will affect people, roles, hand-offs, controls and ways of working.
• Document gaps and change impacts, assess readiness and adoption risks, and help develop and deliver practical change, engagement, training and adoption activities.

The successful candidate will bring:

• Strong written and verbal communication skills, with the ability to make complex change clear and relevant for different audiences.
• Practical experience completing change impact, gap, readiness or training-needs analysis on large or complex projects.
• Confidence facilitating workshops and interviews that surface insights, resolve ambiguity and build agreement.
• Strong analytical and critical-thinking skills, with close attention to detail and traceable documentation.
• Excellent stakeholder engagement, collaboration, influencing and consensus-building skills.
• The ability to work independently and as part of a cross-functional team, prioritising competing demands in a fast-moving project environment.
• A practical, people-focused approach to identifying barriers to adoption and recommending workable responses.
• A relevant bachelor qualification in business or a similar discipline, or equivalent experience.
• Change analyst or change management experience on a large-scale IT project in a complex organisation.
• Change management certification, such as Prosci or ADKAR, is desirable but not essential.
• Five or more years’ experience using complex business, systems or process analysis techniques, methods and standards.
• Experience in local government or developing training material for adult learners would be an advantage.

Mō te tīma | About the team

• You will work within the IRIS Next Gen project team, predominantly alongside the change management workstream.
• You will collaborate with the Change Manager, Process Lead, Business Analysts, project leaders, subject matter experts and business teams across council.
• You will join a collaborative team focused on helping staff understand, prepare for and adopt new processes and systems.
• We work hard to care for the mighty Waikato, so current and future generations will benefit from a healthy environment, strong economy, and vibrant communities.
• Our mahi is as diverse as the region we care for and the people who share it. Our work helps look after our region's water, soil, air, geothermal areas and coasts - so we can all enjoy these precious resources for generations to come.
• Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.
• By partnering with iwi and working with many others in our communities, our collective kaitiakitanga will make the Waikato region even better. Together, we’ll create a sustainable future that will make a positive difference to people’s lives.
• Applications will be reviewed as they come in, and this role will close on Sunday 25 October 2026.