Centralised Services Team Lead & Deputy Registrar

Ministry of Justice - New Zealand; Wellington; On-site; NZD 86,000 - 110,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

The Ministry of Justice - New Zealand in Wellington seeks a Team Manager, Centralised Services to lead and develop a National Registry Officer team, ensuring efficient operation, high-quality customer service, timely progression of applications, and sound decision-making.

Appointed as Deputy Registrar under the District Court Act 2016, the role requires exercising statutory powers, managing complex workflows, driving continuous improvement, and fostering strong stakeholder relationships.

Qualifications

• Demonstrated experience in leading and developing high-performing teams in a service delivery or operational environment.
• Proven ability to manage complex operational workflows.
• Demonstrated capability in driving continuous improvement, problem-solving, and leading teams through change.
• Strong stakeholder and relationship management skills.

Responsibilities

• Lead and manage a team of National Registry Officers within Centralised Services to ensure efficient operation and high-quality customer service.
• Oversee timely progression of customer applications and sound, compliant decision-making under relevant legislation.
• Develop and implement operational improvements and change initiatives across the service.

Skills

Team leadership

Stakeholder management

Change management

Continuous improvement

Problem solving

Service delivery

Operational workflows

People development

Job description

The Ministry of Justice - New Zealand in Wellington seeks a Team Manager, Centralised Services to lead and develop a National Registry Officer team, ensuring efficient operation, high-quality customer service, timely progression of applications, and sound decision-making.

Appointed as Deputy Registrar under the District Court Act 2016, the role requires exercising statutory powers, managing complex workflows, driving continuous improvement, and fostering strong stakeholder relationships.