Casual Splash Palace Crew

Talent Propeller Limited; Invercargill City; On-site; NZD 42,000 - 54,000; Part time

Benefits offered by this job

Team swim for you and family

Career progression and training

Health and wellbeing programs

Kiwisaver and superannuation

Job summary

Invercargill City Council is seeking Casual Splash Palace Crew Members for the Aquatic Services team. You will work on a casual 'as required' basis with possible evening, weekend and public holiday shifts as Splash Palace operates long hours.

Role requires a competent swimmer, customer relations skills, and Lifeguarding experience. National Lifeguard Award preferred. Benefits include family swim discounts, career progression, health and well-being programs, and superannuation schemes.

Qualifications

• Competent and confident swimmer.
• Experience in customer relations and communication skills.
• Proven Lifeguarding experience.

Responsibilities

• Provide constant supervision of pools to ensure safety of customers and staff.
• Participate in delivery of safe and effective aquatic operations as directed by the Supervisor.
• Answer telephone and general enquiries in a friendly, efficient and professional manner.
• Respond to accidents and incidents safely and report promptly.

Skills

Swimming ability

Customer service

Communication

Education

National Lifeguard Award

Job description

Are you ready to be a part of something exceptional? Invercargill City Council invites you to become a driving force in our future-focused team. With a vibrant atmosphere and an unwavering commitment to our values—positivity, respect, responsibility, and above and beyond—we're passionate about creating a team full of outstanding individuals who are as passionate about shaping the future as we are.

Our friendly Aquatic Services team are seeking Casual Splash Palace Crew Members.

There are no rostered hours, you will work on a casual "as required" basis. Hours could include evenings, weekends and public holidays as Splash Palace is open Monday to Friday 5.30am - 9pm, Saturday 6am - 8pm, and Sunday 8am - 8pm.

Key responsibilities for this role include:

• Provide constant supervision of pools, including rotating as directed by the Supervisor, to ensure the safety and wellbeing of all customers and staff.
• Participate in the delivery of safe and effective aquatic operations, including the daily programme, as directed by the Supervisor.
• Ensure all telephone and general enquiries are answered in a friendly, efficient and professional manner re-directing to the appropriate person where necessary.
• Respond to all accidents and incidents safely and effectively, and reporting these promptly.

What you will bring:

• Competent and confident swimmer and, on an ongoing basis, able to maintain the National Lifeguard Award
• Demonstrated experience in customer relations and communication skills
• Proven Lifeguarding experience

What we offer:

• Team members and immediate family swim free of charge - free swimming lessons for school age children
• Career progression and training/development opportunities
• Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, 50% off eye exams, discounted gym memberships etc
• Kiwisaver and Superannuation Schemes

Waihōpai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces, like award-winning Queens Park, our long summer daylight hours and our local legend Burt Munro. Our city has character, charm and a laidback atmosphere. There're outstanding nature reserves, Ōreti Beach and the Waihōpai River to explore plus our lively restaurants complemented by a thriving entertainment and arts scene which are hard to beat! The sensible gridded layout featuring wide streets ensures a convenient 10-minute drive to work. Who wouldn't want to call this place home?

The Invercargill City Council is committed to the wellbeing and protection of children, the elderly and vulnerable adults. As a component of this role involves interaction with one or more of the above groups, as part of the assessment of candidates, we will require Police Vetting as per the Children's Act 2014 and a Pre-employment Alcohol and Drug Screening test to ensure we are providing a safe environment for our customers and members of the public.

Applications close 8 November 2026. Please note applications will be processed as they are received and we encourage you to apply early as this advert may be removed at any time.

Successful applicants must be legally entitled to live and work in New Zealand. While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand.