Casual Optical Assistant - Christchurch CBD

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Christchurch; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Online training platform access

Free glasses quarterly

Contacts supply

Supportive leadership team

Job summary

Bailey Nelson Christchurch CBD is seeking a Casual Optical Assistant to join our team. You will be at the heart of the customer experience, helping people find their perfect frames and supporting eyecare needs.

This role offers a lively retail environment, world-class training, and the chance to grow with a brand that values teamwork. Availability on Thursdays through Mondays is essential, with a supportive leadership team behind you.

Qualifications

• Experience in retail or hospitality preferred.
• Optical experience welcomed but not required.
• Customer-first mindset with excellent service.
• Positive, energetic, and adaptable.
• Availability on Thursdays–Mondays.

Responsibilities

• Assist customers in selecting frames and eyewear.
• Support eyecare needs and ensure a memorable visit.
• Contribute to a welcoming store environment.
• Maintain store presentation and assist with stock as needed.

Skills

Customer service

Retail experience

Team player

Time management

Problem-solving

Job description

Bailey Nelson is on the lookout for a Casual Optical Assistant to join our Christchurch CBD team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven - You love hitting goals through amazing service
• Flexibility - Requires availability on Thursdays, Fridays, Saturdays, Sundays and Mondays
• Adaptable & reliable - We are looking for someone adaptable who has full availability during peak trading periods and is eager to pick up extra shifts throughout the week as needed

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.