Part Time Optical Assistant - Queenstown

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Otago; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Free glasses quarterly

Online learning platform

Growth opportunities

Supportive leadership

Flexible hours

Job summary

Bailey Nelson in Queenstown is seeking a Part Time Optical Assistant to join our team. You’ll be at the heart of the customer experience, helping people find their perfect frames and supporting their eyecare needs.

We offer a world-class learning platform, a quarterly free glasses allowance, and clear pathways to grow into full-time roles in the future. Join a supportive team that values growth and a standout customer service mindset.

Qualifications

• Customer service experience in retail or hospitality.
• Willing to learn optical basics with training provided.
• Positive, energetic, and can-do attitude.

Responsibilities

• Help customers find frames and assist eyecare needs.
• Deliver an exceptional in-store experience during visits.

Skills

Customer service

Optical experience

Retail experience

Team player

Job description

Bailey Nelson is on the lookout for a Part Time Optical Assistant to join our Queenstown team!

At Bailey Nelson, we’re on a mission to change how people see the world - and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice.

Ready to be part of it?

What you’ll be doing

As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable.

What’s in it for you?

• A role where you can make a real impact every single day
• Access to our world-class online learning platform to keep you sharp and in the know with all things BN
• 1 free pair of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
• A supportive leadership team that genuinely invests in your growth
• Clear pathways to grow - with our growth plans, there are real opportunities to step up into full-time roles in the future!

What we’re looking for

• Customer-first mindset - You’ve got experience in retail, hospitality, or similar and know how to deliver standout service
• Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach
• Passion & energy - You bring positivity, enthusiasm, and a can-do attitude
• Fast-paced adaptability - You thrive in a dynamic, ever-evolving environment
• Strong time management - You get things done without compromising customer experience
• Problem-solving skills - You love helping people find the right solution
• Team player - You build great relationships with everyone around you
• Results-driven - You love hitting goals through amazing service
• Flexibility - Requires availability to work across Thursday to Mondays
• Adaptable & reliable - We are looking for a highly reliable and adaptable team member who shows up consistently, thrives in a dynamic environment, and is eager to support the team during peak trading periods

This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.