Casual Banking Concierge: Help Customers Thrive

JobSpace; Wellington; On-site; NZD 30,000 - 39,000; Part time

Job summary

Bank of New Zealand in Wellington is seeking a casual customer service assistant to greet customers, process transactions, update details, and answer questions on banking products. This role offers flexible, casual hours with no guaranteed pattern of work.

You'll report to the Senior Partner and work on the branch floor, helping customers through transactions and product education while building lasting relationships in a fast-paced environment.

Qualifications

• Previous customer service experience preferred but banking knowledge not required.
• Ability to stay composed in a fast-paced environment.
• Strong attention to detail and accuracy when handling transactions.

Responsibilities

• Greet customers in a warm, friendly manner and assist with enquiries.
• Process customer transactions and update personal details.
• Explain banking products and online platforms to customers.
• Support customers with digital tools and online banking usage.
• Report to Senior Partner and work as part of the branch team.

Skills

Customer service

Communication

Problem solving

Job description

Bank of New Zealand in Wellington is seeking a casual customer service assistant to greet customers, process transactions, update details, and answer questions on banking products. This role offers flexible, casual hours with no guaranteed pattern of work.

You'll report to the Senior Partner and work on the branch floor, helping customers through transactions and product education while building lasting relationships in a fast-paced environment.