Care Home Manager

Recmatrix Consulting; Auckland; Vor Ort; NZD 120.000 - 160.000; Vollzeit

Zusammenfassung

Recmatrix Consulting is seeking an experienced Care Home Manager to lead a high-quality aged care facility in New Zealand. The role focuses on clinical leadership, resident-centred care, and sustainable financial performance.

You will drive staffing, governance, and quality improvements, ensuring regulatory compliance and excellent stakeholder relations. The ideal candidate brings strong people leadership and a genuine commitment to resident wellbeing.

Qualifikationen

• Current NZ Registered Nurse practising certificate.
• 5 years leadership experience in aged care or similar.
• Strong understanding of quality, compliance and clinical risk.
• Experience leading teams through change and continuous improvement.

Aufgaben

• Provide strategic leadership for the care home and align operations with organisational goals.
• Ensure safe, high-quality resident care and responsive clinical leadership.
• Oversee recruitment, onboarding, development, performance and retention of staff.
• Manage the care home's budget, occupancy and key performance indicators within financial parameters.
• Foster positive relationships with residents, families, healthcare professionals and suppliers.
• Ensure health and safety compliance and maintain facilities and assets.

Kenntnisse

Leadership

Strategic planning

People management

Regulatory compliance

Financial acumen

Communication

Resident-centred care

Ausbildung

NZ Registered Nurse practising certificate

Jobbeschreibung

Position Purpose:

The Care Home Manager is responsible for the overall leadership and performance of the care home, ensuring safe, high-quality resident care, effective people management, regulatory compliance and sustainable financial performance.

Key Accountabilities:

Leadership & Operations

• Lead the care home effectively, aligning day-to-day operations with organisational strategy, values and objectives.
• Ensure efficient use of people, resources and facilities to deliver agreed operational and financial outcomes.
• Maintain a strong resident-focused culture across the care home.

Clinical & Quality

• Provide professional nursing and clinical leadership, ensuring care is safe, person-centred and responsive to resident needs.
• Maintain compliance with relevant legislation, sector standards, contractual requirements and organisational policies.
• Identify and manage clinical, operational and organisational risks.
• Lead quality improvement activities and ensure actions arising from audits, incidents and feedback are addressed.

People Management

• Lead the recruitment, onboarding, development, performance and retention of employees.
• Ensure appropriate staffing levels, skill mix and staff competencies are maintained.
• Foster an engaged, accountable and supportive workplace culture.

Financial & Business Performance

• Manage the care home's budget, expenditure and resources within approved financial parameters.
• Monitor occupancy, revenue, costs and key performance indicators, taking action where required.
• Identify opportunities to improve efficiency and service performance.
• Support local business development, community engagement and reputation management.

Stakeholder Management

• Build positive relationships with residents, families/whānau, employees, healthcare professionals, suppliers and community stakeholders.
• Ensure suppliers and contractors deliver services to agreed standards, cost and contractual requirements.
• Respond appropriately to concerns, feedback and complaints.

Health, Safety & Facilities

• Ensure a safe environment for residents, employees, visitors and contractors.
• Promote compliance with health and safety requirements and effective risk controls.
• Oversee the maintenance, presentation and appropriate use of buildings, equipment and other assets.
• Prepare recommendations for minor capital expenditure as required.

Reporting & Governance

• Ensure accurate and timely records relating to residents, employees, clinical care, quality, finance and health and safety.
• Provide required management reports and communications.
• Contribute to organisational planning, reviews and strategic or special projects as required.
• Maintain current Registered Nurse competencies and provide clinical support when required.

Desirable knowledge, skills and experience:

• Current NZ Registered Nurse practising certificate.
• 5 years of leadership experience within aged care, healthcare or a comparable environment.
• Demonstrated capability in operational and financial management.
• Sound understanding of quality, compliance and clinical risk.
• Experience leading teams through change and continuous improvement.
• Strong communication, relationship-building and decision-making skills.
• A genuine commitment to resident-centred care.

We are seeking an experienced healthcare leader who combines clinical credibility, commercial awareness and strong people leadership.

Values & Culture:

The successful candidate will demonstrate behaviours aligned with values:

• Care – Putting the needs of residents and colleagues first.
• Compassion – Showing empathy, respect and understanding.
• Connected – Building strong relationships and supporting our purpose.
• Comfort – Being approachable, accessible and welcoming.
• Companionship – Working collaboratively and taking time to understand others.