Support Worker Team Leader - 3 months fixed term

Access; New Zealand; Remote; NZD 60,000 - 75,000; Full time

Job summary

Access Community Health in New Zealand is seeking a committed Support Worker Team Leader for a three-month fixed-term role to cover the absence of the current Team Leader. You will lead a team of Kaiāwhina to deliver safe, respectful, person-centred support for people with complex and high-risk care needs, including disabilities and spinal injuries, in clients’ homes.

You will work closely with coordination and clinical teams, ensure consistent support aligned with individual plans, and build

Qualifications

• Level 3 or Level 4 Health and Wellbeing qualification, or equivalent relevant experience.
• Experience supporting complex care needs.
• Confidence mentoring, coaching, or guiding others in care delivery.
• Strong communication, relationship-building, organisation, and problem-solving skills.
• A reflective, adaptable approach and genuine passion for helping people thrive.
• Commitment to culturally safe, respectful support for people from all backgrounds.
• Full driver’s license, and the right to work in New Zealand.

Skills

Health & Wellbeing cert

Complex care support

Mentoring / coaching

Communication skills

Organisation skills

Cultural safety

Driver's license

Right to work in NZ

Education

Level 3 or Level 4 Health & Wellbeing qualification

Job description

Support Worker Team Leader - 3 months fixed term

Lead, coach & support a team of Kaiāwhina while making a meaningful difference in the lives of people with care needs in the community

30th October, 2026

We are seeking a committed Support Worker Team Leader with strong administrative skills for a three-month fixed-term role, covering the absence of ourexisting Team Leader.
This role will includeleading and working alongside a team of Kaiāwhina to deliver safe, respectful, person-centred support for people | tāngata with complex and high-risk care needs, including disabilities and spinal injuries.
Working closely with coordination and clinical teams, you will help ensure support is consistent, responsive, and aligned with individual support plans, while also building the confidence and capability of your team.You will support people in their own homes while guiding your team to deliver care that reflects each person’s culture, values, beliefs, routines, preferences, and boundaries.
This is a “hit the ground running” opportunity with an immediate start so your calm, level-headed approach to managing high volumesof work in a tight timeframe will be invaluable. You will be working with technology and experience with IT is essential – our systems include bespoke software as well as teams and SharePoint and Microsoft products.
You will be guided byexperienced leaders and clinical teams and will work one to one with the Regional Manager.
Mōhou Ake | About You
You will bring practical care experience, confidence supporting others, and a commitment to delivering respectful, culturally safe support support complimented by:

• Level 3 or Level 4 Health and Wellbeing qualification, or equivalent relevant experience
• Experience supporting complex care needs
• Confidence mentoring, coaching, or guiding others in care delivery
• Strong communication, relationship-building, organisation, and problem-solving skills
• A reflective, adaptable approach and genuine passion for helping people thrive
• Commitment to culturally safe, respectful support for people from all backgrounds
• Full driver’s license, and the right to work in New Zealand
• Work one to one with ourhighly experienced Regional Manager
• Laugh – it's a tough game but humor gets us through as does the amazing team
• A rewarding role where you can lead, coach, and stay connected to hands-on support

30th October, 2026

We are seeking a committed Support Worker Team Leader with strong administrative skills for a three-month fixed-term role, covering the absence of ourexisting Team Leader.
This role will includeleading and working alongside a team of Kaiāwhina to deliver safe, respectful, person-centred support for people | tāngata with complex and high-risk care needs, including disabilities and spinal injuries.
Working closely with coordination and clinical teams, you will help ensure support is consistent, responsive, and aligned with individual support plans, while also building the confidence and capability of your team.You will support people in their own homes while guiding your team to deliver care that reflects each person’s culture, values, beliefs, routines, preferences, and boundaries.
This is a “hit the ground running” opportunity with an immediate start so your calm, level-headed approach to managing high volumesof work in a tight timeframe will be invaluable. You will be working with technology and experience with IT is essential – our systems include bespoke software as well as teams and SharePoint and Microsoft products.
You will be guided byexperienced leaders and clinical teams and will work one to one with the Regional Manager.
Mōhou Ake | About You
You will bring practical care experience, confidence supporting others, and a commitment to delivering respectful, culturally safe support support complimented by:

• Level 3 or Level 4 Health and Wellbeing qualification, or equivalent relevant experience
• Experience supporting complex care needs
• Confidence mentoring, coaching, or guiding others in care delivery
• Strong communication, relationship-building, organisation, and problem-solving skills
• A reflective, adaptable approach and genuine passion for helping people thrive
• Commitment to culturally safe, respectful support for people from all backgrounds
• Full driver’s license, and the right to work in New Zealand

He aha ai mātou? | Why Us

• Work one to one with ourhighly experienced Regional Manager
• Laugh – it's a tough game but humor gets us through as does the amazing team
• A rewarding role where you can lead, coach, and stay connected to hands-on support

We recognise both formal qualifications and transferable experience, and we support ongoing capability development so our people can provide safe, responsive, and high-quality care matched to each client’s needs
Access Community Health | Uru Ātea’s mission is to create a better day, every day for thousands of people throughout Aotearoa, helping them live independently in their own homes and communities. Uru Ātea means “to enter space”—our promise to deliver services wherever our clients need us.