Care Associate

Oceania; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

The Helier by Oceania in Auckland, New Zealand seeks a Care Associate with a passion for excellence in clinical care and resident experience. You will work under the direction of the Registered Nurse to deliver high-quality, resident-focused care within a private aged care setting.

You will develop holistic relationships with residents and their families, follow care plans, and contribute to ongoing assessment and evaluation, while upholding Oceania Healthcare policies and safety standards.

Qualifications

• NZQA Level 4 Health and Wellbeing Certificate or equivalent qualification.
• Experience as Healthcare Assistant or other relevant experience.
• Experience in private nursing or private hospital level of service.
• Demonstrates sounds knowledge of the ageing process and complex needs.
• Teamwork and collaboration skills
• A compassionate and empathetic manner.
• Self-motivation, initiative, and a high level of professional integrity.

Responsibilities

• Assisting with delivery of a Primary Nursing Care Model that is resident focused.
• Developing and maintaining a holistic therapeutic relationship with residents; providing, excellent, safe care.
• Contributing to residents needs assessment as required, follow the care plan, and assist with the evaluation process.
• Working in partnership with the resident, their family/whānau and community.
• Anticipate residents' needs, understand their preferences, and communicate respectfully.
• Safety leadership, considering the health and safety of procedures and activities.
• Maintain a culture of excellence in provision of care and ensure ongoing professional development.
• Assist the Nurse Practitioners as requested.

Skills

Compassionate

Teamwork

Initiative

Professional integrity

Education

NZQA Level 4 Health and Wellbeing Certificate or equivalent

Experience as Healthcare Assistant

Experience in private nursing or private hospital level of service

Knowledge of ageing process and complex needs

Job description

The Helier by Oceania is world-class, luxury retirement living, nestled in the heart of St Heliers, committed to providing residents with exceptional clinical and compassionate care.

Our residents are at the center of everything we do at The Helier, and we’re looking for a Care Associate with a passion for excellence in clinical work and providing the best resident experience possible! This is a rewarding opportunity in Private Aged Care that’s the first of its kind in New Zealand.

In this role, you’ll follow the direction of the Registered Nurse (RN) to ensure the highest level of quality care, while ensuring Oceania Healthcare policies, procedures, contractual and audit requirements are met and maintained.

It is necessary you have:

• NZQA Level 4 Health and Wellbeing Certificate or equivalent qualification
• Experience as a Healthcare Assistant or other relevant experience.
• Experience in private nursing or private hospital level of service.
• Demonstrates sounds knowledge of the ageing process and complex needs.
• Teamwork and collaboration skills
• A compassionate and empathetic manner.
• Self-motivation, initiative, and a high level of professional integrity.

You will be responsible for:

• Assisting with delivery of a Primary Nursing Care Model that is resident focused.
• Developing and maintaining a holistic therapeutic relationship with residents; providing, excellent, safe care.
• Contributing to residents needs assessment as required, follow the care plan, and assist with the evaluation process.
• Working in partnership with the resident, their family/whānau and community.
• Anticipate residents' needs, understand their preferences, and communicate respectfully.
• Safety leadership, considering the health and safety of procedures and activities.
• Maintain a culture of excellence in provision of care and ensure ongoing professional development.
• Assist the Nurse Practitioners as requested.

Please note that only applicants who already have a right to work in New Zealand will be considered and applications will be reviewed as they come in so interviews may commence earlier.

Why join Oceania?

At Oceania, we're proud to be one of New Zealand's leading providers of retirement living and aged care. Across more than 30 villages, we support over 4,000 residents by creating communities where people feel at home, connected, and well cared for.

Our purpose is simple: to make a difference in every task, every challenge, every day. It's a purpose that's brought to life through the way we work:

• We're one team – We collaborate across teams and functions because together we're stronger than any individual effort.
• We're finding better ways – We challenge ourselves to think differently, find creative solutions, and continuously improve.
• We're committed to care – We put safety and care at the centre of everything we do, creating environments where everyone feels supported.
• We're proud to deliver – We follow through on our commitments because every task matters, and our residents and families count on us to get it right.

When you join Oceania, you'll become part of a supportive team where you'll be encouraged to learn, grow, and make a meaningful contribution every day. In return, we offer competitive pay, ongoing learning and development opportunities, free and confidential wellbeing support, and the chance to build a rewarding career with an organisation that's making a real difference.