Cafe Guest Experience Associate

Southern Cross Group; Christchurch; On-site; NZD 25,000 - 30,000; Full time

Job summary

Mehrok Enterprises Ltd is seeking a Cafe Assistant to join their team in Canterbury Region, New Zealand. The role involves greeting customers, taking orders, and providing menu recommendations, while ensuring high standards of food quality and presentation.

You will assist with food preparation, manage seating, handle payments, and maintain clean, welcoming dining spaces. The position requires teamwork with kitchen and FOH staff and adherence to safety guidelines, with duties including

Qualifications

• Experience in customer service or hospitality preferred.
• Good communication and friendly, can-do attitude.
• Ability to work weekends and peak times as needed.

Responsibilities

• Greet customers warmly, take accurate food and beverage orders, and provide menu recommendations when required.
• Prepare and serve food and beverages efficiently, ensuring good presentation and quality.
• Assist with basic food preparation, including washing, cutting, measuring, and mixing ingredients according to recipes and food safety standards.
• Manage seating arrangements, coordinate reservations, and maintain a smooth flow of customers.
• Process payments accurately using the POS system, including cash, EFTPOS, and credit card transactions.
• Clean food preparation areas, service areas, cooking surfaces, utensils, and dining spaces.
• Clear, reset, and organise tables, chairs, and counters to maintain a welcoming environment.
• Replenish stock, monitor supplies, and assist with ordering and receiving deliveries.
• Coordinate takeaway and delivery orders, ensuring accuracy and timely service.
• Work collaboratively with kitchen and front‑of‑house staff to deliver efficient service.
• Follow all food safety, hygiene, and health and safety requirements.
• Assist with opening and closing duties.

Job description

Mehrok Enterprises Ltd is seeking a Cafe Assistant to join their team in Canterbury Region, New Zealand. The role involves greeting customers, taking orders, and providing menu recommendations, while ensuring high standards of food quality and presentation.

You will assist with food preparation, manage seating, handle payments, and maintain clean, welcoming dining spaces. The position requires teamwork with kitchen and FOH staff and adherence to safety guidelines, with duties including