Business Systems Support Administrator

CGR Services; Wellington; On-site; NZD 69,000 - 88,000; Full time

Benefits offered by this job

Additional MPI leave days

Ability to purchase extra annual leave

Annual Wellness payment

Job summary

The Ministry for Primary Industries (MPI) seeks a proactive Business Systems Support Administrator to cover parental leave in Wellington. Working with the Systems Accounting team, you will help ensure the FMIS and related services run smoothly while supporting users across the organisation.

You will build relationships with stakeholders, handle first-level support, assist with system upgrades, access management, and day-to-day administration, contributing to finance process improvements and

Qualifications

• Background in finance, accounting, or business systems.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Willingness to learn finance systems and processes.

Responsibilities

• Provide first-level FMIS support and address user requests.
• Monitor inboxes, manage requests, escalate issues as needed.
• Assist with troubleshooting system issues and user queries.
• Support user access management and financial delegation.

Skills

Financial systems knowledge

Analytical skills

Customer service

Problem solving

Tools

TechnologyOne

Job description

Job title: Business Systems Support Administrator

Role type: Fixed term through to October 2027, Full-time preferred (32 hours per week considered)

Location: Wellington

Salary band & range: General Salary Range G - $69,011 to $88,380 depending on skills and experience

About the Role - Kōrero mō te Tūranga

This is an exciting parental leave cover opportunity for a proactive and customer-focused Business Systems Support Administrator. Working closely with the Systems Accounting team, you will help ensure MPI's Financial Management Information System (FMIS) and related services run smoothly, while supporting users across the organisation. You'll be someone who takes ownership, builds strong relationships, and enjoys finding solutions to challenges, ensuring requests are managed effectively and deliverables are completed on time. This role offers far more than business-as-usual administration. You'll have the opportunity to learn how finance systems support the wider organisation, gain exposure to government financial processes and budgeting, and contribute to a range of system enhancement initiatives and projects. With regular interaction across MPI, including senior stakeholders, you'll develop a broad understanding of the organisation while building valuable experience in finance systems and system administration.

• Provide first-level support for FMIS-related enquiries and requests
• Monitor shared inboxes, manage requests, and elevate issues as required
• Assist with troubleshooting system issues and resolving user queries
• Support user access management and financial delegation administration
• Build positive relationships with users and stakeholders across MPI
• Deliver timely, high-quality customer service and support
• Help improve the Ci Anywhere end-user experience
• Contribute to system upgrades and finance system improvement initiatives
• Support Systems Accountants with day-to-day system administration activities
• Identify opportunities to improve processes and ways of working

About You - Mōu

We're looking for someone with a background in finance, accounting, business systems, or a related environment who enjoys solving problems and continuously improving the way people work. You will be a proactive self-starter with strong analytical skills, able to identify opportunities for improvement, investigate issues, and see tasks and projects through to completion. Experience supporting business processes or finance systems would be advantageous, and while knowledge of TechnologyOne is desirable, we're equally interested in candidates who are quick to learn and keen to develop their technical expertise. You will be confident building relationships with a wide range of stakeholders and providing high-quality customer service across the organisation. Strong written and verbal communication skills are essential, along with the ability to work independently, take ownership, and proactively seek out answers when faced with unfamiliar challenges. Most importantly, you'll bring a willingness to learn, a positive attitude, and a genuine interest in developing your knowledge of finance systems and how they support business outcomes. You do not need to meet all of the role requirements to apply. We offer a breadth of development and learning opportunities and will welcome an application if you think you could make a great fit.

About the Team - Mō tō mātou Rōpū

Our Systems Accounting team is a small, collaborative group of four, comprising a Team Leader, Systems Accountant and two Business and System Improvement Specialists. Based in Wellington, we work closely with Finance, Procurement and business groups across MPI to keep financial systems running smoothly and continuously improve how people work. We enjoy sharing knowledge, solving problems together, and supporting each other's development. Our work enables reliable financial processes and informed decision-making, helping MPI deliver on its strategic goals and organisational priorities.

About MPI - Mō te Manatū Ahu Matua

The Ministry for Primary Industries (MPI) partners with New Zealand's food and fibre sector to be the world's most trusted provider of high-value food and fibre products.

Benefits of working at MPI - Ngā hua o te mahi i te Manatū Ahu Matua

• Additional MPI leave days
• Ability to purchase extra annual leave
• Annual Wellness payment Credit check - Tirotiro nama

Credit check - Tirotiro nama Please note, given this position is identified as carrying financial risk, the preferred candidate(s) will be required to satisfactorily pass a credit check.

Are you ready to make a difference? – Kua rite koe mō tēnei mahi whaitake? We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori. We aspire to reflect the diverse communities we serve, so we welcome applications from all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.

To apply, you must hold the right to work in New Zealand or be eligible to obtain it.

Applications close at 11.59pm Wednesday 23 September 2026

If you have any questions about the role, please email [e-mail]