Support Officer - Assurance

CGR Services; Wellington; On-site; NZD 62,000 - 72,000; Full time

Benefits offered by this job

Additional MPI leave days

Annual Wellness payment

Bi-annual paid eye test and costs for

Job summary

Ministry for Primary Industries (MPI) in Wellington seeks a Support Officer to provide administrative and logistical support within the Assurance directorate of New Zealand Food Safety.

You will handle secretariat duties, assist with invoicing and travel, maintain files, and help improve processes under the Quality Management System, while supporting MPI Trade Certification operations.

Qualifications

• General administrative and logistical support experience.
• Secretariat services including meeting logistics, email account maintenance, meeting preparation, and minute taking.
• Invoicing, personnel travels, and purchase order processes.
• Maintain hard copy and electronic files and coordinate release of information within deadlines.
• Contribute to procedures under Assurance's Quality Management System.
• Identify opportunities to improve systems and reporting within the directorate.
• Support MPI Trade Certification system and handle queries from users.

Responsibilities

• Provide general administrative and logistical support.
• Provide secretariat services to support internal and external teams, committees or panels including meeting logistics, email account maintenance, meeting preparation, and minute taking.
• Assist with invoicing, personnel travels, and purchase order processes.
• Maintain hard copy and electronic files and the coordination and release of relevant information within specified deadlines.
• Contribute to the review and improvement of procedures developed under Assurance's Quality Management System.
• Identify any support relevant system and process improvement opportunities (e.g., improving reporting requirements across the directorate).
• Work with the MPI Trade Certification team to support the operation of the MPI Trade Certification system and provide technical administrative support including correspondence and addressing queries from users.

Skills

Administrative skills

Stakeholder communication

Time management

Collaboration

Flexibility

Tools

MS Office

Job description

Job Details

Job title: Support Officer Role type: Permanent, Full-time Location: Wellington Salary band & range: $61,965 to $71,810 depending on skills and experience

About the Role - Kōrero mō te Tūranga

We are seeking a motivated business support professional to join the Assurance directorate within New Zealand Food Safety. In the role, you will:

• Provide general administrative and logistical support.
• Provide secretariat services to support internal and external teams, committees or panels including meeting logistics, email account maintenance, meeting preparation, and minute taking.
• Assist with invoicing, personnel travels, and purchase order processes.
• Maintain hard copy and electronic files and the coordination and release of relevant information within specified deadlines.
• Contribute to the review and improvement of procedures developed under Assurance's Quality Management System.
• Identify any support relevant system and process improvement opportunities (e.g., improving reporting requirements across the directorate).
• Work with the MPI Trade Certification team to support the operation of the MPI Trade Certification system and provide technical administrative support including correspondence and addressing queries from users.

About You - Mōu

To be successful in this role, you will be comfortable in a busy office environment with good knowledge of administration and business support systems & processes. You will have strong written and verbal communication skills, as well as being computer literate in the use of MS Office products. You will have:

• Confidence working with a wide range of stakeholders.
• Well-development time management skills with the ability to juggle multiple priorities.
• Excellent collaboration skills.
• Flexibility and responsiveness.

Understanding the New Zealand Food Safety's export system would be advantageous. You do not need to meet all the role requirements to apply, and your skills & capabilities will be considered in confirming responsibilities. We offer a breadth of development and learning opportunities and will welcome an application if you think you could make a great fit.

About the Team - Mō tō mātou Rōpū

The Assurance directorate is made up of four teams: Chemical and Microbiological Assurance, Food and Live Animal Assurance, Plant, Wine and Organic Assurance, and Systems Audit. Together we provide an assurance framework that that underpins and enhances New Zealand's export trade in food and fibre. This includes setting export standards and overseeing systems for certification, verification and monitoring.

You will report to the Team manager Wine Assurance which is a team composed of Advisers and Senior Advisers sits within the Plant, Wine and Organic Assurance group. You will be working with Managers across the Assurance directorate, Assurance Executive Coordinator and Support Officers across New Zealand Food Safety and help support each other if needed.

We encourage a vibrant, diverse and inclusive workplace where difference is championed and we're an employer of choice because of it. We recruit, grow and retain talented, engaged and motivated employees who actively contribute towards an environment where everyone feels welcome and valued.

About MPI - Mō te Manatū Ahu Matua

The Ministry for Primary Industries (MPI) partners with New Zealand's food and fibre sector to be the world's most trusted provider of high-value food and fibre products.

Benefits of working at MPI - Ngā hua o te mahi i te Manatū Ahu Matua

• Additional MPI leave days
• Annual Wellness payment
• Bi-annual paid eye test and contribution to the costs of corrective lenses/frames

Are you ready to make a difference? - Kua rite koe mō tēnei mahi whaitake?

We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori. We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities.

In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes, and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.

Applications close at midnight on Sunday 27 September 2026.

If you have any questions about the role, please email [e-mail]