Business Support Coordinator (Crisis)

Department of the Prime Minister & Cabinet; Wellington; On-site; NZD 70,000 - 90,000; Full time

Job summary

The Department of the Prime Minister and Cabinet (DPMC) is seeking a Business Support Coordinator to enable the Strategic Crisis Management Directorate to deliver day-to-day activities and crisis responses. You will coordinate meetings, travel, and documentation, and provide high‑quality administrative support to senior leaders.

This permanent role requires keen organisational skills, the ability to manage multiple priorities under pressure, and discretion handling sensitive information within

Qualifications

• Experience providing high-level administrative support to senior managers or leaders.
• Strong organisational skills and the ability to work quickly and accurately under pressure.
• Knowledge of handling sensitive information and security protocols is desirable.

Responsibilities

• Provide high-quality administrative support to the Director and the Strategic Crisis Management Directorate.
• Coordinate the planning, preparation, and delivery of meetings, workshops, and major events, including papers and minutes.
• Manage travel arrangements, financial processing, and calendar scheduling.
• Support readiness and response activities during ODESC activations, including logistics and documentation.
• Be available to work after hours and weekends during activations.
• Act as a key contact for internal and external stakeholders across the National Resilience System.
• Maintain up-to-date records and ensure information is managed securely.

Skills

High-level administrative support

Organisation & planning

Communication & relationship mgmt

Security protocols familiarity

Discretion with sensitive information

Governance machinery knowledge

Job description

Business Support Coordinator, Strategic Crisis Management

Wellington-based | Permanent, Full-time role

About The Department of the Prime Minister and Cabinet | Te Tari o te Pirimia me te Rūnanga Kāwanatanga

The Department of the Prime Minister and Cabinet (DPMC) supports the government of the day by leading, advising, stewarding, and delivering activities across the public sector, and by providing dedicated advice and support to the Governor‑General, Prime Minister, and portfolio Ministers.

About the Role

Join the Strategic Crisis Management Directorate (SCMD) and play a key role in supporting New Zealand's readiness and response to national crises. This is a unique opportunity to work in a fast‑paced, dynamic environment where your organisational skills and attention to detail will directly contribute to outcomes that matter.

SCMD leads, coordinates, and supports the all‑of‑government Officials' Committee for Domestic and External Security Coordination (ODESC) system of strategic crisis management to deliver a secure and resilient New Zealand. The ODESC system is used for all hazards, threats, and risks, and is designed to support central government with respect to emerging strategic risks and in the response to crisis events.

As Business Support Coordinator (Crisis), you'll provide high‑quality administrative and coordination support to enable the team to deliver during both day‑to‑day activities and crisis response situations.

• Provide high-quality administrative support to the Director and the Strategic Crisis Management Directorate.
• Coordinate the planning, preparation, and delivery of meetings, workshops, and major events - including scheduling, agenda preparation, collating papers, arranging catering, and taking minutes where required.
• Manage travel arrangements, financial processing, and calendar scheduling to ensure smooth day‑to‑day activities.
• Support readiness and response activities during ODESC system activations, including distributing contact lists, coordinating logistics, and managing documentation.
• Be available to work after hours and weekends during ODESC system activations.
• Act as a key point of contact for internal and external stakeholders, including senior officials and agencies across the National Resilience System.
• Maintain up-to-date records and ensure information is managed securely and accurately.

About You - Mōu Anō

• Experience providing high-level administrative support to senior managers or leaders.
• Strong organisational skills and the ability to work quickly and accurately under pressure.
• A flexible, proactive approach and the confidence to manage multiple priorities.
• Excellent communication and relationship management skills (and ideally a good network of agency contacts).
• Familiarity with working under security protocols and handling sensitive information (or the ability to learn quickly).
• Knowledge of the machinery of government is desirable but not essential.

Why Join Us?

Working at DPMC means being at the heart of some of the most significant and impactful work in Aotearoa New Zealand. This role presents an opportunity to lead and contribute to the security and well‑being of New Zealanders, working with smart and motivated people in an environment that values collaboration, innovation, and excellence. You'll be part of a high‑performing organisation that prioritises professional development.