Business and Design Analyst

Auckland Council; Auckland; On-site; NZD 117,000 - 130,000; Full time

Job summary

Auckland Council is seeking an experienced Business and Design Analyst to lead AI-enabled consenting solutions. You will translate complex regulatory needs into clear requirements and practical designs, interfacing with vendors and internal teams to deliver improvements in consent outcomes.

You’ll map current-state processes to future-state designs, drive prioritisation, perform workshops, and ensure alignment with council data and systems.

Qualifications

• A relevant tertiary qualification in information systems, business management, commerce, finance, accounting or a related field.
• At least three years’ experience working as a Business Analyst, ideally within a large-scale transformation, technology or business-improvement programme.
• A sound understanding of project management principles and practices, with experience supporting projects through analysis, design, delivery, testing and implementation.

Responsibilities

• Lead the analysis and design of current and future-state resource and building consent processes, identifying opportunities to improve, simplify and automate how services are delivered.
• Gather, document and prioritise business, functional and technical requirements, ensuring operational and regulatory needs are reflected in the Anori solution and any future integration with council systems and data.
• Facilitate workshops and work closely with consenting, technology, data, vendor and other stakeholder groups to validate requirements, resolve issues and maintain progress across multiple projects.
• Assess impacts across people, processes, technology and ways of working, supporting business readiness, end-to-end testing, solution validation and the measurement of expected benefits.

Skills

Business analysis

Process mapping

Requirements gathering

Stakeholder engagement

Education

Bachelor's degree in information systems or related field

Tools

Microsoft Excel

PowerPoint

Job description

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• Help shape AI-enabled consenting solutions
• Lead process design and requirements gathering
• 8-months fixed-term transformation opportunity
• Salary between $117K - $130K per annum

We have an exciting eight-month fixed-term opportunity for an experienced Business and Design Analyst to support the development and implementation of an AI-enabled solution for Auckland Council's consenting services. Providing senior business analysis leadership, you'll help bridge the gap between operational needs, regulatory requirements and technical delivery. Working alongside our external vendor and internal teams, you'll provide the system overlay needed to translate complex business needs into clear requirements, improved processes and practical solution designs that support better resource and building consent outcomes.

Your day-to-day work will span a range of projects and involve process engineering, requirements gathering, prioritisation and progress tracking. You'll facilitate workshops, engage stakeholders and map current-state processes through to their future state, identifying opportunities for improvement, automation and AI enablement.

In this role, you will:

• Lead the analysis and design of current and future-state resource and building consent processes, identifying opportunities to improve, simplify and automate how services are delivered.
• Gather, document and prioritise business, functional and technical requirements, ensuring operational and regulatory needs are reflected in the Anori solution and any future integration with council systems and data.
• Facilitate workshops and work closely with consenting, technology, data, vendor and other stakeholder groups to validate requirements, resolve issues and maintain progress across multiple projects.
• Assess impacts across people, processes, technology and ways of working, supporting business readiness, end-to-end testing, solution validation and the measurement of expected benefits.

You'll be an experienced and solutions-focused Business Analyst with strong analytical, process-mapping and problem-solving capabilities. You can take complex information and turn it into clear requirements, practical process designs and meaningful recommendations for stakeholders at all levels. You'll also bring advanced Microsoft Excel and PowerPoint skills, excellent attention to detail and the ability to establish clear assumptions when information is incomplete. You'll be organised, adaptable and able to manage competing priorities while working both independently and collaboratively across a fast-paced environment. You'll also be able to use basic te reo Māori in everyday workplace communication and demonstrate an understanding and appreciation of tikanga Māori.

To be successful in this role, you will have:

• A relevant tertiary qualification in information systems, business management, commerce, finance, accounting or a related field.
• At least three years’ experience working as a Business Analyst, ideally within a large-scale transformation, technology or business-improvement programme.
• A sound understanding of project management principles and practices, with experience supporting projects through analysis, design, delivery, testing and implementation.

Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.5 million people. This is your chance to be part of something big. You'll help shape how services are delivered across Auckland, work with passionate people, and contribute to a programme that’s making a real difference. Plus, we’re committed to te ao Māori and creating an inclusive, forward-thinking workplace.

Ehara taku toa, he takitahi, he toa takitini My success is not mine alone, but the success of many.

You'll also have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership, Kiwisaver employer contribution additional to your base salary offered and a range of other partnership discounts!

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.